DEWA Smart Services: Who Qualifies and What You Get
Learn how to manage your utility bill payments and move-in or move-out services through the DEWA digital platform.
DEWA Smart Services allows you to manage your electricity and water account through digital tools. This service helps you handle your utility bills and manage your connection when moving into or out of a property.
Who it's for
This service is available to residents living in Dubai.
What you get
You can use these digital services to pay your electricity and water bills. It also allows you to manage the process of setting up a new account when you move in or closing an account when you move out.
What it costs you
There is no fee to use the digital platform itself, but you will be required to pay a security deposit when you open a new account.
The catch to know
When you move to a new home, you must specifically request a final bill. If you do not complete this step, you may not receive your security deposit back.
How to apply
- Visit the official DEWA website.
- Log in to your account or register for a new one.
- Select the service you need, such as bill payment or moving services.
- Follow the on-screen instructions to complete your request.