AE hubs

DEWA Utilities: Who Qualifies and What You Get

Understand how to access electricity and water services in Dubai, including eligibility for tenants and homeowners.

This scheme provides the essential electricity and water services required for daily living and business operations in Dubai.

Who it's for

The service is designed for anyone residing in a property within the jurisdiction of the Dubai Electricity and Water Authority. This includes both homeowners who own their property and tenants who are renting a space. Whether you are moving into a new home or managing a permanent residence, you can qualify for these utility connections.

What you get

By registering for this service, you gain access to reliable electricity and water supplies. These services are fundamental for maintaining a home or a professional workspace, ensuring that power and water are available to meet your daily needs.

What it costs you

While the ongoing usage of these utilities is based on your actual consumption, there is an initial cost to set up your account. You will be required to pay a security deposit to establish your service. This deposit is a standard part of the setup process to ensure your account is active and ready for use.

The catch to know

The most important thing to manage is your move-in and move-out status. You must proactively update the authority when you change your residence. If you fail to update your status when moving out, you may remain responsible for the utility charges at that location. Similarly, ensuring your status is updated when you move in ensures that the services are correctly registered to your name from the start.

How to apply

  • Access the official government portal to begin your registration.
  • Provide the required property details and identification to verify your connection.
  • Complete the payment for the security deposit required to activate the account.
  • Monitor your usage and manage your account through the official portal: https://www.dewa.gov.ae