MOHRE Labor Complaint Service: Who Qualifies and What You Get
Learn how to access mediation and legal support for workplace disputes if you have a valid labor contract in the UAE.
The MOHRE Labor Complaint Service provides a formal way for workers to resolve disagreements with their employers through official mediation and legal support.
Who it's for
This service is available to any employee working in the United Arab Emirates who holds a valid labor contract. Having a valid contract is the primary requirement to access these protections and initiate a formal dispute process.
What you get
When a workplace dispute arises, this service provides mediation and legal support to help find a resolution. The goal is to provide a structured environment where employment issues can be addressed through official channels rather than leaving them unresolved.
What it costs you
Using this service is free of charge. There are no fees required to access the mediation and support provided by the Ministry of Human Resources and Emiratisation. To begin the process, you must have your labor contract number ready, as this is required to identify your employment details.
The catch to know
The most important thing to remember is that you must file your complaint within the legal timeframe allowed after an incident occurs. If you wait too long to report a workplace issue, you may miss the window to seek mediation through this specific service.
How to apply
- Locate your current, valid labor contract and note down the contract number.
- Access the official government portal for the Ministry of Human Resources and Emiratisation.
- Follow the digital instructions to submit your specific details regarding the dispute.
- Provide any necessary information requested by the system to help with the mediation process.