Labour Dispute Settlement: Who Qualifies and What You Get
Learn how to resolve conflicts with your employer regarding unpaid wages or contract issues through mediation services.
This scheme provides mediation services to help resolve legal conflicts between employees and their employers.
Who it's for
This service is specifically designed for employees who are facing difficulties in the workplace. It is meant for those experiencing contract violations or workers who are facing issues with unpaid wages. If your employer is not following the terms of your employment agreement or is failing to pay your salary as required, this service is available to assist you.
What you get
When you use this scheme, you receive professional mediation services. The goal of this process is to help resolve conflicts between you and your employer through a structured mediation process. Instead of going straight to a court, this service acts as a way to settle disputes through official channels provided by the Ministry of Human Resources and Emiratisation.
What it costs you
There is no cost for this service; it is entirely free to use. While there is no financial fee, it does require your time and effort to prepare your case. To begin the process, you will need to take the time to file a formal complaint. You can do this by using the official mobile app or by contacting the government call center to report your situation.
The catch to know
The most important thing to remember is the timing of your complaint. If you are seeking to claim unpaid dues or money owed to you by your employer, you must not resign from your job before you have officially filed your complaint. Filing the complaint while still employed (or before the resignation is processed) is a critical step for those looking to secure their financial rights.
How to apply
- Gather all necessary details regarding your unpaid wages or the specific contract violation you are facing.
- Access the official mobile application or contact the government call center.
- Submit your formal complaint through the app or via the call center representative.
- Follow the instructions provided by the Ministry to proceed through the mediation process.