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MOHAP Telehealth: Who Qualifies and What You Get

Learn how to access virtual medical consultations and prescription refills through the MOHAP Telehealth service in the UAE.

MOHAP Telehealth is a digital service provided by the Ministry of Health and Prevention that allows residents to connect with medical professionals through virtual appointments. This service provides a way to receive healthcare and manage your medical needs through technology without the need to visit a clinic or hospital in person.

Who it's for

This scheme is intended for residents living in the United Arab Emirates who require medical advice or care but cannot or do not wish to attend a physical medical facility. It is a practical solution for those needing remote medical consultations to manage their health from a distance.

What you get

When you use this service, you gain access to virtual doctor appointments. This allows you to speak with medical professionals digitally to discuss various health concerns. Additionally, the service facilitates prescription refills, helping you maintain your medication schedule without needing to visit a clinic for every renewal.

What it costs you

The financial cost of using this service depends largely on your personal health coverage. It is covered by most insurance plans available in the country. However, depending on your specific policy, you may still be required to pay a small co-pay, which is a fixed amount you pay out of pocket for the service.

The catch to know

While the service is highly convenient for many types of care, it is not a complete replacement for all medical services. The main limitation is that not all specialists are available for remote consultation. Some highly specialized medical needs may still require an in-person examination to ensure an accurate diagnosis.

How to apply

  1. Determine if your specific medical concern is suitable for a remote consultation.
  2. Consult your insurance provider to confirm your coverage and any applicable co-pay requirements.
  3. Use an approved digital platform or contact a medical facility that offers these virtual services to schedule your appointment.