MOHRE Labour Complaints: Who Qualifies and What You Get
Learn how freelancers can use this scheme to resolve contract disputes and recover unpaid invoices through official mediation.
This scheme provides a structured way for freelancers to resolve legal disagreements regarding their work agreements through official mediation and legal recourse.
Who it's for
This service is specifically designed for freelancers who work under formal, written contracts. It is intended for individuals who need a formal channel to address issues arising from their professional engagements.
What you get
If you are facing a dispute regarding the terms of your agreement or if you have unpaid invoices that have not been settled, you can access this scheme. The process offers mediation to help both parties reach a resolution. If mediation does not settle the matter, the scheme provides a path toward legal recourse to help you address the dispute formally. This is specifically meant to help resolve what is known locally as a labor dispute (نزاع عمالي).
What it costs you
Using this service is free. There are no fees required to access the mediation process. To use the service, you must have your contract documentation ready to submit as evidence of your professional relationship and the terms of your work.
The catch to know
The most important thing to remember is that your success depends on your documentation. You must have a written contract to get effective help through this system. Without a formal, written agreement, it is much more difficult to utilize the mediation and legal services provided by the Ministry.
How to apply
- Collect all official documents related to your work, specifically your written contract.
- Prepare copies of any unpaid invoices that are part of your dispute.
- Visit the official government portal to begin the filing process.
- Follow the guided steps on the website to submit your complaint for review.