MOHRE Labor Dispute Hotline: Who Qualifies and What You Get

This service provides a way for workers to seek help through mediation when they have a conflict with their employer. It acts as a bridge to help resolve professional disagreements without immediately entering a formal court setting.

👤Who it's for

This service is specifically designed for all private sector employees working in the United Arab Emirates. If you are employed by a private company and are experiencing issues regarding your employment terms, this hotline is the designated channel for seeking assistance.

🎁What you get

The primary benefit of this service is access to mediation services. These services are designed to help resolve various workplace conflicts, including:

• Unpaid wages or salary disputes.
• Issues regarding unfair dismissal from your job.
• Any other breaches of the employment contract that your employer has failed to honor.

By using this service, you can work through a mediation process to find a resolution to these specific labor disputes.

💰What it costs you

There is no fee to use this service; it is free for employees. However, you must be prepared to provide specific documentation to the mediation officers. You will need to have your labor contract details and any relevant employment-related documents ready to support your claim.

⚠️The catch to know

The most important thing to remember is the timing of your claim. You must file your complaint within the legal timeframe, which is usually within one year from the date the incident or dispute occurred. If you wait too long, you may lose your right to seek mediation through this specific channel.

📝How to apply

1. Gather your official labor contract and any supporting documentation regarding your dispute.
2. Contact the official hotline to report your issue and initiate a formal complaint.
3. Provide the required details to the representative to begin the mediation process.
4. Participate in the mediation sessions as required to reach a resolution.