Roadside Assistance Services: Who Qualifies and What You Get
Learn how to access emergency help for vehicle breakdowns or accidents on the road in the United Arab Emirates.
Roadside Assistance Services provide emergency support to drivers facing vehicle trouble or accidents on the road. These services are managed by the Ministry of Interior and the Police to ensure driver safety and order on the highways and local roads.
Who it's for
This service is designed to support any driver in distress. Whether you are a local resident or a visitor, if you are operating a vehicle and encounter an unexpected problem that prevents you from continuing your journey safely, you qualify for assistance.
What you get
The primary benefit is receiving emergency help during critical situations. This includes support for vehicle breakdowns, where your car may no longer function, or immediate assistance following road accidents. The goal is to provide a safety net for motorists so they are not left stranded in dangerous conditions.
What it costs you
The cost depends entirely on the type of help you require. If you are receiving direct assistance from the police to manage a situation or ensure your safety, this is free of charge. However, if your situation requires a vehicle to be moved, you will be responsible for paying the specific service fees associated with towing.
The catch to know
The most important thing to remember is how to contact the authorities to ensure the correct response. If you have been involved in an accident, you must always call 999. Do not call the general inquiry line for accident-related emergencies, as the 999 line is the specific channel meant for immediate emergency response.
How to apply
- Assess your situation to determine if you are experiencing a breakdown or an accident.
- Dial the emergency number (999) immediately if you are involved in an accident.
- Provide your location and the nature of your distress to the operator.
- Wait for the police or assistance services to arrive at your side of the road.