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Emergency Response (999): Who Qualifies and What You Get

Learn how to access immediate police, ambulance, and fire services across the United Arab Emirates in an emergency.

This service provides immediate assistance from essential emergency responders during urgent situations.

Who it's for

This emergency service is available to all residents within the United Arab Emirates. No matter your residency status or location within the country, you are eligible to access these services when you are facing an urgent situation that requires professional intervention.

What you get

When you call the emergency number, you gain access to three primary types of emergency support managed by the relevant authorities:

  • Police services: To assist with reporting crimes, managing accidents, or any situation requiring law enforcement.
  • Ambulance services: To provide medical assistance and transport for those facing medical emergencies.
  • Fire services: To respond to fires or other dangerous incidents that require specialized equipment and intervention.

What it costs you

Using this emergency response service is free. There are no fees or costs associated with calling for help, ensuring that anyone in a crisis can access life-saving support without financial hesitation.

The catch to know

The most important thing to remember is that this line is strictly for genuine emergencies only. The service is designed to handle life-threatening or urgent situations. Using this line for non-urgent matters or for any reason other than a real emergency can divert critical resources away from people in immediate danger.

How to apply

Because this is an emergency response system, there is no formal application process or paperwork required to be eligible for help. If you find yourself in a crisis, follow these steps:

  1. Dial the emergency number on your phone immediately.
  2. Stay calm and clearly state the nature of your emergency to the operator.
  3. Provide your exact location so responders can find you quickly.
  4. Follow any specific instructions given by the emergency operator while help is on the way.