ASBFEO Dispute Assistance: Who Qualifies and What You Get
Small businesses in Australia can access low-cost mediation and advocacy to help resolve commercial disputes through the ASBFEO.
This scheme provides small businesses with support to resolve disagreements through professional advocacy and mediation.
Who it's for
This service is designed specifically for small businesses currently facing commercial disputes. If you run a small business and are dealing with a disagreement related to your business operations, this program is intended to provide you with a structured way to seek a resolution.
What you get
You can access advocacy and low-cost mediation. Advocacy involves support to help you navigate your dispute, while mediation is a process used to help parties reach an agreement. These services are provided to help small businesses find a way forward when commercial disagreements arise.
What it costs you
Accessing mediation services involves a small fee. You should check the specific costs associated with the mediation process to understand your financial commitment.
The catch to know
A common mistake is waiting too long to seek help. Many people miss the opportunity to use these services because they wait until a dispute has already escalated into a court matter. It is important to be aware of when seeking assistance becomes most effective.
How to apply
- Determine if your current commercial disagreement qualifies as a business dispute.
- Reach out to the Australian Small Business and Family Enterprise Ombudsman to discuss your situation.
- Inquire about the specific mediation and advocacy options available to you.
- Follow the guidance provided by the office to move forward with your request.