AU hubs

Consular Emergency Assistance: Who Qualifies and What You Get

Learn how Australian citizens traveling abroad can access emergency support if they face arrest or hospitalization while overseas.

Consular Emergency Assistance provides urgent support to Australian citizens who encounter significant problems while traveling in a foreign country.

Who it's for

This scheme is specifically designed for Australian citizens who are currently traveling or living abroad. If you hold Australian citizenship and find yourself in an emergency situation in a foreign country, you may be eligible for assistance through this service.

What you get

The primary purpose of this service is to provide emergency help during high-stress situations. This includes support if you are hospitalized while overseas and require assistance navigating the local medical situation. It also provides support if you are arrested by local authorities in a foreign country. The goal is to help you manage the immediate crisis caused by these specific emergency events.

What it costs you

There is no cost for basic assistance provided through this scheme. If you require fundamental support during your emergency, you do not have to worry about paying a fee to access these core consular services.

The catch to know

It is important to understand the specific limits of what this assistance covers so you can prepare accordingly. While the service provides emergency support, it does not cover all financial obligations. Specifically, the government cannot pay your legal fees or provide money for your bail if you are detained. You are responsible for your own legal costs and any bail required by the local authorities.

How to apply

  1. Contact the nearest Australian embassy or consulate in the country where you are located.
  2. Reach out to the official government department responsible for consular services for immediate help.
  3. Check the official government portal for specific contact details and emergency phone numbers based on your current location.