National Broadband Network (NBN) Assist: Who Qualifies and What You Get
Learn how low-income families in Australia can access cheaper internet through the National Broadband Network (NBN) Assist scheme.
This scheme provides discounted internet access to help reduce the cost of staying connected for those facing financial pressure.
Who it's for
This program is designed specifically for low-income families. It is intended for households that may struggle to afford standard internet rates and require assistance to maintain a reliable connection to the digital world.
What you get
If you qualify, you can access cheaper internet access. This subsidy is designed to lower the ongoing costs of your NBN connection, making it more affordable to use the internet for essential tasks like education, work, or staying in touch with family.
What it costs you
There is no direct fee to sign up for the assistance itself, but there is a process to follow. You cannot simply sign up through a standard provider like a regular customer. Instead, it requires a referral from a charity or a support agency. You will need to spend time working with these organizations to verify your circumstances and obtain the necessary documentation to prove you are eligible for the discount.
The catch to know
The most important thing to understand is that this is not available to everyone. The scheme is strictly means-tested. This means that even if you have an NBN connection, you will only be eligible if your financial situation meets the specific low-income requirements set by the program.
How to apply
- Identify a local charity or social support agency that provides assistance to families in need.
- Contact the agency to discuss your financial situation and ask about their referral process.
- Provide the agency with the necessary documentation to prove your low-income status.
- Once the agency provides you with an official referral, contact your internet service provider to apply the discount to your account.