SmartGate: Who Qualifies and What You Get
Learn how to use automated border clearance at airports if you hold an e-passport.
SmartGate is an automated system used at airports to help travelers clear border controls more quickly.
Who it's for
This service is available to travelers who hold an e-passport. An e-passport is a specific type of electronic passport that contains a digital chip to verify your identity. If your passport includes this technology, you are eligible to use the automated gates rather than waiting for a manual inspection by an officer.
What you get
By using this system, you get access to automated border clearance. This technology is designed to streamline your movement through the airport, providing a faster way to process your entry or exit. It is intended to reduce the time you spend waiting in lines during your travels by using automated technology to verify your documents and identity.
What it costs you
There is no cost to use this service. You do not need to pay an additional fee or purchase a special permit to access the automated gates, provided you already possess a qualifying e-passport.
The catch to know
The most important thing to remember is that the system relies on a facial scan to verify who you are. Because of this, the technology may fail to recognize you if your face is obscured. To ensure the process goes smoothly and you are not sent to a manual queue, you are required to remove items such as hats or glasses before you attempt the scan at the gate.
How to apply
- Check your passport to ensure it is an e-passport containing an electronic chip.
- Arrive at the airport and locate the designated SmartGate automated clearance area.
- Approach the gate and follow the specific on-screen instructions provided by the machine.
- Remove any items like hats or glasses to allow the facial scan to complete successfully.