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Spam Act Compliance: Who Qualifies and What You Get

Learn the requirements for sending marketing emails and SMS to ensure your business stays compliant with Australian digital communication rules.

The Spam Act Compliance is a set of rules designed to regulate how businesses send electronic marketing messages to ensure communications remain respectful and legal.

Who it's for

This applies to any business that sends marketing emails or SMS messages to individuals.

What you get

You receive clear guidelines on how to conduct legal marketing communications, helping you reach customers without breaking digital communication laws.

What it costs you

To stay compliant, you must include an easy way for people to opt out, such as an unsubscribe link in every marketing email you send.

The catch to know

Even if someone is already a customer, you must have their specific consent to send them marketing messages. Being a customer does not automatically give you the right to send them promotional content.

How to apply

  1. Review the official guidelines regarding digital communications.
  2. Ensure your marketing messages include a clear way to opt out.
  3. Verify that you have obtained proper consent from your contact list.
  4. Visit the official portal for more details: https://www.acma.gov.au