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Office of the Privacy Commissioner: Who Qualifies and What You Get

Learn how to report a privacy breach and what to expect from investigations into how your personal data is handled.

The Office of the Privacy Commissioner provides a way for individuals to address concerns regarding how their personal information is collected, used, or shared.

Who it's for

This service is available to anyone who is concerned about data privacy. If you feel your personal information has been mishandled, you are eligible to bring your concerns to this office for review.

What you get

When you use this process, you can receive an investigation into privacy breaches. A privacy breach refers to an incident where your personal information is accessed, used, collected, or disclosed in a way that violates privacy standards. The investigation is designed to look into these specific occurrences to determine what happened with your data.

What it costs you

There is no fee to use this service. It is completely free for individuals to bring their privacy concerns forward for investigation.

The catch to know

It is important to understand the scope of the service before you begin. While the office can investigate breaches and provide oversight regarding how data is handled, they cannot provide individual legal advice to you.

How to apply

  1. Determine the specific details regarding your privacy concern or the specific privacy breach you have experienced.
  2. Navigate to the official website to locate the correct procedures for filing a complaint.
  3. Follow the guided steps provided on the portal to submit your information for review.

https://www.priv.gc.ca/