Office of the Procurement Ombudsman: Who Qualifies and What You Get
Learn how to use this service to resolve disputes and receive a neutral review of procurement complaints in Canada.
The Office of the Procurement Ombudsman provides a way for people involved in government buying processes to resolve disagreements through a neutral review.
Who it's for
This service is available to suppliers and procurement officers who are looking for dispute resolution regarding procurement matters.
What you get
You can receive a neutral review of complaints related to the procurement process. This helps ensure that the procedures used during government sourcing and tendering are handled fairly.
What it costs you
There is no direct monetary fee mentioned, but you will need to go through the formal process of filing a complaint to initiate a review.
The catch to know
It is important to understand that the ombudsman cannot overturn a contract award. Their role is limited to reviewing the fairness of the process itself, rather than changing the final decision on who won a contract.
How to apply
- Determine if your dispute relates to the procurement process.
- Gather the necessary details regarding your complaint.
- Follow the formal complaint filing procedures.
- Visit the official portal for more information: https://opo-boa.gc.ca