CA hubs

Service Canada Centres: Who Qualifies and What You Get

Learn how to access in-person assistance for passports, social insurance numbers, and various federal benefit applications at a local centre.

Service Canada Centres provide physical locations where you can speak with staff to complete important government paperwork. These hubs offer face-to-face support for various federal services and applications.

Who it's for

This service is available to all residents living in Canada.

What you get

You can visit these centres to get in-person assistance with several federal matters. This includes help with your Social Insurance Number (SIN), applying for or renewing passports, and managing various benefit applications.

What it costs you

There is no monetary fee to access these services, but you should account for the time spent waiting in line. You will also need to bring at least two pieces of identification to your appointment or visit.

The catch to know

While these centres handle many federal matters, they do not manage or issue provincial health cards. You will need to contact your specific province or territory for health card assistance.

How to apply

  1. Identify the specific federal service you need help with.
  2. Locate your nearest Service Canada Centre.
  3. Gather your required identification documents.
  4. Visit the centre in person to speak with a representative.