ICANN Contractual Compliance: Who Qualifies and What You Get
Learn how to access mediation services if you have a dispute regarding your domain name registration or internet infrastructure contracts.
This scheme provides a mechanism to resolve disagreements through mediation when there are specific disputes regarding domain name registration or the technical infrastructure of the internet.
Who it's for
This process is available to any individual or organization that encounters a dispute involving domain names or the technical infrastructure that keeps the internet running. If you are facing an issue specifically related to how domain registration is handled under existing contracts, you may be eligible to use this process.
What you get
The primary benefit of this scheme is access to mediation services. These services are designed to help parties find a resolution for domain registration issues, helping to settle disputes that arise from the contractual relationships governing how domain names are managed and maintained.
What it costs you
There is no specific monetary fee listed for this process, but you should be prepared to invest your own time. You will need to dedicate significant time to researching the issue, gathering relevant evidence, and filing a formal report to ensure your case is presented correctly to the governing body.
The catch to know
The most important thing to understand is the strict limit on what this scheme can address. It is specifically designed to handle contractual disputes related to domain names. It is not a tool for addressing general internet content, such as what is posted on a website or the nature of information found online. If your issue is about the content of a webpage rather than the contract of the domain itself, this is not the correct avenue.
How to apply
- Confirm that your dispute is strictly related to a domain registration contract or internet infrastructure.
- Collect all relevant documentation and evidence pertaining to your specific registration issue.
- Prepare a formal report detailing the nature of the contractual dispute.
- Submit your report through the official channels to begin the mediation process.
- Visit the official portal to find specific guidance: https://www.icann.org