International Financial Ombudsman Network: Who Qualifies and What You Get
Learn how to find the right resources to resolve disputes with financial service providers through this international network.
The International Financial Ombudsman Network serves as a resource to help people resolve disputes they have with financial service providers.
Who it's for
This is for consumers who have a disagreement or complaint regarding the services provided by a financial firm.
What you get
You can use this resource to find paths toward the resolution of your financial complaints.
What it costs you
To use this service, you must first exhaust the internal complaint process provided by the financial firm you are disputing. You cannot go straight to an ombudsman without trying to solve the issue with the company first.
The catch to know
This network is a directory of different services rather than a single agency that handles all claims. Because every country has its own specific ombudsman, you must use this to find the specific authority that governs your particular location.
How to apply
- Attempt to resolve your complaint directly with your financial service provider.
- If the issue remains unresolved, use the network to find the correct authority for your country.
- Follow the specific instructions provided by your local ombudsman.