UNHCR Help Portal: Who Qualifies and What You Get
Learn how refugees and asylum seekers can access information on legal rights, local services, and legal aid through this global portal.
The UNHCR Help Portal is an online resource designed to provide essential guidance and practical information to people seeking safety and protection.
Who it's for
This service is specifically designed for refugees and asylum seekers. It serves as a central hub for individuals who have been displaced and are looking for guidance on how to navigate their current situation and access the protections they are entitled to under international standards.
What you get
The portal provides a wide range of information regarding your fundamental rights and the legal protections available to you. You can use the platform to find details on legal aid, which can help you understand your standing in a new country. Additionally, the portal offers information on how to access various local services that are essential for daily life, helping you navigate the specific social and administrative systems in your current location.
What it costs you
There is no cost to use this service. Accessing the information, learning about your rights, and finding local service providers through the portal is entirely free of charge.
The catch to know
The most important thing to remember is that the information on the portal is country-specific. Because laws, rights, and available services change depending on where you are located, the content is tailored to individual nations. You must ensure that you have correctly selected your current country of residence on the website; otherwise, the information you read may not apply to your specific legal or social situation.
How to apply
Because this is an information portal rather than a direct application for benefits, you "apply" by navigating the site to find the help you need:
- Go to the official portal website.
- Use the location selection tool to find your current country.
- Browse the specific categories for legal aid, rights, or local services.
- Follow the specific guidance provided for your chosen region.