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World Bank Grievance Redress Service: Who Qualifies and What You Get

Learn how to resolve issues and seek help if you have been harmed by a project funded by the World Bank.

The World Bank Grievance Redress Service is a formal process designed to help individuals resolve problems or seek solutions when they are negatively impacted by a project funded by the World Bank.

Who it's for

This service is specifically for people who have been affected by projects that receive funding from the World Bank.

What you get

You gain access to a formal mechanism intended to resolve issues and address harms that may have occurred as a result of a specific project.

What it costs you

Using this service is free.

The catch to know

This service is not a general complaint department for all global issues; it only applies to projects that are funded by the World Bank.

How to apply

  1. Identify if the harm you experienced is linked to a specific project funded by the World Bank.
  2. Gather any relevant details regarding the project and the specific impact on you.
  3. Contact the appropriate department to initiate the grievance process.