RTB Dispute Resolution Service: Who Qualifies and What You Get
Learn how to use mediation or adjudication to resolve rental disagreements like unpaid rent or property damage.
This service provides a way for people in the rental sector to settle formal disagreements through mediation or adjudication.
Who it's for
This service is available to landlords or tenants who are currently involved in a formal disagreement regarding a tenancy.
What you get
You can access two different ways to resolve your issue:
- Mediation: A process where a neutral person helps both sides reach an agreement together.
- Adjudication: A process where a person makes a formal decision to resolve disputes, such as claims regarding property damage or unpaid rent.
What it costs you
There are fees associated with the service depending on which method you choose. Mediation costs €15, while adjudication costs €25. You should also account for the fact that the process can take several months to complete.
The catch to know
There is currently a long backlog, meaning it can take a significant amount of time to reach a resolution. To protect your position, ensure you keep all communication and correspondence regarding the dispute in writing.
How to apply
- Identify if your issue is best suited for mediation or adjudication.
- Gather all written evidence and correspondence related to the dispute.
- Contact the residential tenancy authority to begin the formal process.