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PSI Pharmacy Inspection Scheme: Who Qualifies and What You Get

Learn how the PSI Pharmacy Inspection Scheme works, what is required to maintain your operational certification, and how to avoid common audit failures.

The PSI Pharmacy Inspection Scheme is a regulatory process designed to ensure that all community pharmacies meet necessary operational standards.

Who it's for

This scheme applies to every retail pharmacy business.

What you get

By participating in this scheme, your pharmacy receives operational certification, which confirms that your business meets the required standards for operation.

What it costs you

There is no direct monetary fee mentioned, but the process requires you to undergo unannounced inspections and a formal audit of your Standard Operating Procedures (SOPs). An SOP is a set of written instructions designed to help workers carry out complex routine operations.

The catch to know

The most common reason pharmacies fail these inspections is having outdated Standard Operating Procedures (SOPs). Keeping your written processes current and aligned with your actual daily practices is essential to passing your audit.

How to apply

  1. Ensure all your business processes are documented in your SOPs.
  2. Keep all procedures up to date and regularly reviewed.
  3. Prepare your premises for unannounced inspections from the regulatory body.