New Zealand hubs

Cody

Retail Assistant

New ZealandEnglish (English)$ NZD

Cody works full-time in a retail store in a suburban mall, balancing a modest wage with the rising cost of living. This hub covers the essential national support systems, tax credits, and public services that help Cody manage finances, health, and career progression.

Keeping more of my pay

Understanding tax obligations and available credits is crucial for a retail wage.

Working for Families

national · Inland Revenue

Who qualifies
Families with dependent children under 18.
What you get
Tax credits including Family Tax Credit and In-work Tax Credit.
What it actually costs you
Annual application via IRD; requires income estimates.
Common gotcha
If you underestimate your income, you may end up with a debt at the end of the year.

KiwiSaver

national · Inland Revenue

Who qualifies
Employees aged 18-65.
What you get
Employer contributions (min 3%) and annual government member tax credit.
What it actually costs you
Automatic deduction from salary; choice of provider.
Common gotcha
Many people forget to check their fund type (conservative vs growth) and lose out on returns.

Tax Code Declaration (IR330)

national · Inland Revenue

Who qualifies
All employees.
What you get
Ensures the correct PAYE tax is deducted from your wages.
What it actually costs you
Form submitted to employer when starting a job.
Common gotcha
Using the wrong code (like M vs ME) can lead to a massive tax bill at year-end.

Independent Earner Tax Credit (IETC)

national · Inland Revenue

Who qualifies
Earners between $24,000 and $48,000 who don't receive WFF.
What you get
Up to $10 per week in tax relief.
What it actually costs you
Automatically calculated in your IRD tax return.
Common gotcha
You lose eligibility if your income exceeds the threshold even slightly.

Student Loan Repayment

national · Inland Revenue

Who qualifies
Borrowers with an existing student loan.
What you get
Interest-free loans while living in NZ.
What it actually costs you
Automatic deduction from pay if earning over the threshold.
Common gotcha
Repayments are based on gross income, not net.

Best Start Tax Credit

national · Inland Revenue

Who qualifies
Parents of children born after July 2018.
What you get
$69 per week for the child's first year.
What it actually costs you
Application via IRD portal.
Common gotcha
It is income-tested after the first year.

When I'm not feeling 100%

Accessing affordable healthcare is vital when working on your feet all day.

ACC Personal Injury Cover

national · Accident Compensation Corporation

Who qualifies
Anyone in NZ who suffers an accidental injury.
What you get
Subsidised treatment, physio, and weekly compensation for lost earnings.
What it actually costs you
Small co-payment for GP visits; no insurance premiums.
Common gotcha
ACC does not cover illness, only accidents.

Community Services Card

national · Ministry of Social Development

Who qualifies
Low to middle-income earners meeting specific thresholds.
What you get
Cheaper GP visits and prescription costs.
What it actually costs you
Application form; requires proof of income.
Common gotcha
You must renew it annually.

Prescription Subsidy Scheme

national · Ministry of Health

Who qualifies
Anyone who pays for 20 prescription items in a year.
What you get
Free prescriptions for the rest of the year.
What it actually costs you
Keep track of your receipts.
Common gotcha
The 'year' runs from February 1st to January 31st.

National Immunisation Schedule

national · Te Whatu Ora

Who qualifies
All residents.
What you get
Free vaccines for flu, COVID-19, and childhood diseases.
What it actually costs you
None.
Common gotcha
Workplace flu jabs are often free but you need to sign up early.

Access and Choice Mental Health Services

national · Te Whatu Ora

Who qualifies
Anyone experiencing mild to moderate distress.
What you get
Free short-term counseling sessions.
What it actually costs you
Referral via GP.
Common gotcha
Wait times can be long depending on the region.

Emergency Dental Care (WINZ)

national · Work and Income

Who qualifies
Low-income earners in urgent need.
What you get
One-off grant for emergency dental work.
What it actually costs you
Needs assessment; may be repayable.
Common gotcha
It is strictly for emergency relief, not routine checkups.

Knowing my rights at work

Retail can be demanding; knowing the law prevents exploitation.

Employment New Zealand Advice

national · MBIE

Who qualifies
All employees.
What you get
Legal information on minimum wage, breaks, and leave.
What it actually costs you
Free.
Common gotcha
Don't rely on your manager's word; check the site for your specific contract rights.

Minimum Wage Standards

national · MBIE

Who qualifies
All adult employees.
What you get
Guaranteed hourly rate (updated annually).
What it actually costs you
None.
Common gotcha
Training wages are lower; ensure your contract isn't misclassified.

Annual Leave and Holiday Pay

national · MBIE

Who qualifies
Full-time and part-time employees.
What you get
4 weeks paid leave per year.
What it actually costs you
None.
Common gotcha
Public holiday pay (time and a half + day in lieu) is often calculated incorrectly by employers.

Sick Leave Entitlements

national · MBIE

Who qualifies
Employees after 6 months of service.
What you get
10 days paid sick leave per year.
What it actually costs you
None.
Common gotcha
You can use it for family members, not just yourself.

Employer KiwiSaver Contribution

national · Inland Revenue

Who qualifies
Employees contributing to KiwiSaver.
What you get
Minimum 3% employer contribution on top of your wage.
What it actually costs you
None.
Common gotcha
Some employers include this in 'total remuneration' packages; check your contract.

Bereavement Leave

national · MBIE

Who qualifies
All employees.
What you get
3 days paid leave for immediate family deaths.
What it actually costs you
None.
Common gotcha
Eligibility criteria for 'immediate family' can be broader than people think.

Keeping a roof over my head

Rent is the biggest expense; knowing what subsidies exist helps.

Accommodation Supplement

national · Work and Income

Who qualifies
Low-income renters or homeowners.
What you get
Weekly payment to help with rent or mortgage costs.
What it actually costs you
Application form; requires proof of rent/costs.
Common gotcha
It is based on where you live and your family size, not just your rent.

Winter Energy Payment

national · Ministry of Social Development

Who qualifies
Recipients of specific benefits or superannuation.
What you get
Extra weekly payment during winter months (May-Oct).
What it actually costs you
Automatic if you receive main benefits.
Common gotcha
It is taxed, so the net amount is slightly lower.

Tenancy Services Dispute Resolution

national · MBIE

Who qualifies
All tenants.
What you get
Mediation and tribunal services for landlord disputes.
What it actually costs you
Small filing fee for tribunal.
Common gotcha
Always keep written records of all communication with your landlord.

Healthy Homes Standards

national · Tenancy Services

Who qualifies
All private renters.
What you get
Legal requirement for landlords to provide insulation, heating, and ventilation.
What it actually costs you
None.
Common gotcha
Landlords often claim exemptions; check the compliance statement.

KiwiBuild

national · Ministry of Housing and Urban Development

Who qualifies
First-home buyers meeting income caps.
What you get
Access to affordable new-build homes.
What it actually costs you
Requires deposit and mortgage approval.
Common gotcha
Limited supply and specific location requirements.

First Home Grant

national · Kāinga Ora

Who qualifies
First-home buyers contributing to KiwiSaver for 3+ years.
What you get
Up to $10,000 for existing homes, $20,000 for new builds.
What it actually costs you
Application process; income caps apply.
Common gotcha
You must live in the house for at least 6 months.