New Zealand hubs

Feleti

Massage Therapist

New ZealandEnglish (English)$ NZD

Feleti is a self-employed massage therapist navigating the balance of running a small business while keeping his family healthy and secure. This hub covers the essential national support systems, tax obligations, and health protections he relies on daily.

Keeping the business running

Managing self-employed income and tax obligations is the biggest administrative hurdle for a sole trader.

myIR Secure Online Services

national · Inland Revenue Department

Who qualifies
All self-employed individuals and taxpayers.
What you get
Real-time tax balance and filing history.
What it actually costs you
Free; requires RealMe login and IRD number.
Common gotcha
Forgetting to file a 'nil' return when business is slow leads to automatic penalties.

ACC Self-Employed Levy

national · Accident Compensation Corporation

Who qualifies
All self-employed people earning over a certain threshold.
What you get
No-fault personal injury cover for work and non-work accidents.
What it actually costs you
Annual invoice based on your earnings and industry risk code.
Common gotcha
Assuming you are covered for illness; ACC only covers accidents, not sickness.

Small Business Cashflow Scheme

national · Inland Revenue Department

Who qualifies
Small businesses with 50 or fewer full-time employees.
What you get
Low-interest loans to support cashflow during lean periods.
What it actually costs you
Application via myIR; must meet specific turnover criteria.
Common gotcha
The loan must be repaid within the agreed term to avoid higher interest rates.

GST Registration

national · Inland Revenue Department

Who qualifies
Businesses with annual turnover exceeding $60,000.
What you get
Ability to claim back GST on business expenses.
What it actually costs you
Requires accurate record keeping and periodic filing.
Common gotcha
Once registered, you must charge GST on all services, effectively increasing your prices.

KiwiSaver for Self-Employed

national · Inland Revenue / Private Providers

Who qualifies
NZ citizens or residents under 65.
What you get
Voluntary retirement savings scheme with government contribution matching.
What it actually costs you
Self-managed contributions; no employer match.
Common gotcha
You have to manually set up a direct debit to contribute since there is no payroll.

Business.govt.nz Tools

national · Ministry of Business, Innovation and Employment

Who qualifies
All NZ business owners.
What you get
Free templates for contracts, health and safety plans, and tax calculators.
What it actually costs you
Free; just time to navigate the site.
Common gotcha
Templates are generic; they need to be tailored to the massage therapy industry.

Staying healthy and covered

As a massage therapist, Feleti's body is his tool; he needs to know how the public health system works.

Te Whatu Ora (Health NZ) Services

national · Health New Zealand

Who qualifies
All NZ residents.
What you get
Free or subsidised GP visits, hospital care, and emergency services.
What it actually costs you
Co-payments for some GP visits and prescriptions.
Common gotcha
Wait times for elective surgeries can be long; many use private insurance for faster access.

Community Services Card

national · Ministry of Social Development

Who qualifies
Low-to-middle income earners meeting specific thresholds.
What you get
Reduced costs for GP visits, prescriptions, and some dental care.
What it actually costs you
Application form via Work and Income; evidence of income required.
Common gotcha
It does not cover all medical costs, only specific subsidised items.

Prescription Subsidy Scheme

national · Ministry of Health

Who qualifies
Anyone who pays for 20+ prescription items in a year.
What you get
Free prescriptions for the remainder of the year once the threshold is met.
What it actually costs you
Keep track of receipts or ask your pharmacy to track them.
Common gotcha
You must track the count yourself if you use multiple pharmacies.

Need to Talk? 1737

national · Ministry of Health

Who qualifies
Anyone in NZ needing mental health support.
What you get
Free 24/7 phone and text counselling.
What it actually costs you
Free; confidential.
Common gotcha
It is for immediate support and triage, not long-term therapy.

National Travel Assistance

national · Te Whatu Ora

Who qualifies
Patients referred for specialist treatment far from home.
What you get
Financial assistance for travel and accommodation costs.
What it actually costs you
Requires referral and proof of travel.
Common gotcha
Must be pre-approved before travel in most cases.

National Immunisation Schedule

national · Ministry of Health

Who qualifies
All residents.
What you get
Free access to recommended vaccines for children and adults.
What it actually costs you
Free at GP or community clinics.
Common gotcha
Some adult boosters may have age-specific eligibility.

Supporting the family

Feleti needs to know what benefits or tax credits his family can access to manage household costs.

Working for Families Tax Credits

national · Inland Revenue Department

Who qualifies
Families with dependent children under 18.
What you get
Weekly or lump-sum payments based on income and family size.
What it actually costs you
Annual application; must update income estimates regularly.
Common gotcha
Underestimating income leads to a 'debt' at the end of the year that must be repaid.

Best Start Payment

national · Inland Revenue Department

Who qualifies
Parents of children born after July 2018.
What you get
Weekly payment for the first year of a child's life.
What it actually costs you
Application via IRD; linked to birth registration.
Common gotcha
It stops automatically when the child turns one.

Childcare Subsidy

national · Ministry of Social Development

Who qualifies
Low-to-middle income families with children in licensed care.
What you get
Subsidised hourly rates for preschool childcare.
What it actually costs you
Requires proof of income and child's enrolment.
Common gotcha
Subsidy is capped at a certain number of hours per week.

Family Tax Credit

national · Inland Revenue Department

Who qualifies
Families with children under 19.
What you get
Financial support for raising children.
What it actually costs you
Part of the Working for Families package.
Common gotcha
Must notify IRD of any change in custody or income.

School Donations Scheme

national · Ministry of Education

Who qualifies
Parents of students in participating decile 1-7 schools.
What you get
Schools receive funding so they don't ask parents for donations.
What it actually costs you
None; automatic for eligible schools.
Common gotcha
Schools can still ask for payments for camps or extracurricular activities.

Orphan's Benefit

national · Ministry of Social Development

Who qualifies
Carers of children whose parents cannot care for them.
What you get
Weekly payment to assist with the child's upbringing.
What it actually costs you
Requires evidence of guardianship/care status.
Common gotcha
Strict criteria on why the parents are unable to provide care.

Keeping the lights on

Rising costs of living mean Feleti needs to know about energy and housing support.

Winter Energy Payment

national · Ministry of Social Development

Who qualifies
Superannuitants and those on main benefits.
What you get
Extra weekly payment during winter months to help with heating.
What it actually costs you
Automatic if you receive a qualifying benefit.
Common gotcha
It is taxable income.

Healthy Homes Standards

national · Tenancy Services

Who qualifies
All tenants in private rentals.
What you get
Legal requirement for landlords to provide insulation, heating, and ventilation.
What it actually costs you
None; it's a landlord obligation.
Common gotcha
Tenants often don't know they can report non-compliance to the Tenancy Tribunal.

Accommodation Supplement

national · Ministry of Social Development

Who qualifies
Low-income earners struggling with rent or mortgage costs.
What you get
Weekly payment to help with housing costs.
What it actually costs you
Means-tested; requires proof of housing costs.
Common gotcha
Strict asset limits apply.

Warmer Kiwi Homes

national · EECA

Who qualifies
Low-income homeowners.
What you get
Grants for insulation and heating installation.
What it actually costs you
Must use approved service providers.
Common gotcha
Limited funding available annually; first-come, first-served.

Tenancy Tribunal

national · Ministry of Justice

Who qualifies
Any tenant or landlord in a dispute.
What you get
Legal resolution for tenancy issues.
What it actually costs you
Small filing fee.
Common gotcha
Hearings are public record.

Rates Rebate Scheme

national · Department of Internal Affairs

Who qualifies
Low-income homeowners.
What you get
Partial rebate on local council rates.
What it actually costs you
Application via local council.
Common gotcha
Must re-apply every year.