New Zealand hubs

Jordan

Factory Worker

New ZealandEnglish (English)$ NZD

Jordan works long shifts on the factory floor and relies on a mix of government support and workplace rights to keep his family afloat. This hub covers the essential national safety nets, tax credits, and worker protections that every New Zealander in his position needs to know.

Money in my pocket

Keeping track of tax credits and extra support helps when the weekly pay isn't quite enough.

Working for Families

national · Inland Revenue

Who qualifies
Families with dependent children under 18 earning below a certain threshold.
What you get
Weekly tax credits including Family Tax Credit and In-Work Tax Credit.
What it actually costs you
Requires annual income declaration; must update IRD if your hours or family situation change.
Common gotcha
If you underestimate your income, you might end up with a debt to IRD at the end of the year.

Accommodation Supplement

national · Ministry of Social Development

Who qualifies
People struggling to pay rent or mortgage who have limited assets.
What you get
Weekly payment to help with housing costs based on location and income.
What it actually costs you
Proof of rent/mortgage costs and bank statements required.
Common gotcha
It is not automatic; you must apply through Work and Income even if you are working.

KiwiSaver Employer Contribution

national · Inland Revenue

Who qualifies
All employees aged 18-65.
What you get
Employer must contribute at least 3% of your gross salary to your retirement fund.
What it actually costs you
You must contribute at least 3% of your own pay to get the employer match.
Common gotcha
Many workers forget to check if their employer is paying the correct amount.

Best Start Payment

national · Inland Revenue

Who qualifies
Parents of newborns.
What you get
$69 per week for the first year of a child's life.
What it actually costs you
Application via IRD; usually linked to WFF application.
Common gotcha
It stops automatically after the child turns one.

Independent Earner Tax Credit

national · Inland Revenue

Who qualifies
Workers earning between $24,000 and $48,000 who don't get other benefits.
What you get
Up to $10 per week.
What it actually costs you
Automatic if you meet the criteria in your tax return.
Common gotcha
If you earn over $48k, you lose it entirely.

Winter Energy Payment

national · Ministry of Social Development

Who qualifies
Recipients of main benefits or NZ Superannuation.
What you get
Extra weekly payment from May to October to help with heating bills.
What it actually costs you
Automatic payment if you are already on a qualifying benefit.
Common gotcha
It is taxed, so the net amount is slightly lower than the headline figure.

When I get sick or hurt

Factory work is physical; knowing who pays when you can't work is vital.

ACC Personal Injury Cover

national · Accident Compensation Corporation

Who qualifies
Anyone in NZ who suffers an accidental injury.
What you get
Coverage for medical costs and 80% of lost earnings if you can't work.
What it actually costs you
No excess, but you must have a doctor's certificate.
Common gotcha
ACC does not cover illness, only accidents.

Statutory Sick Leave

national · Employment New Zealand

Who qualifies
All employees after 6 months of continuous employment.
What you get
10 days of paid sick leave per year.
What it actually costs you
Employer may require proof (medical cert) if sick for 3+ days.
Common gotcha
You can carry over unused sick leave up to a maximum of 20 days.

Jobseeker Support (Health Condition or Disability)

national · Work and Income

Who qualifies
People unable to work full-time due to a health condition.
What you get
Weekly benefit payment.
What it actually costs you
Requires medical certificate from a GP.
Common gotcha
You must have regular reviews with your doctor to keep the payment active.

Disability Allowance

national · Work and Income

Who qualifies
People with ongoing health conditions who have extra costs.
What you get
Weekly payment to cover doctor visits, prescriptions, or power bills.
What it actually costs you
Need to provide receipts for the costs you are claiming.
Common gotcha
It is income-tested.

Temporary Additional Support

national · Work and Income

Who qualifies
People who cannot meet essential living costs.
What you get
Short-term weekly payment for up to 13 weeks.
What it actually costs you
Must prove you have exhausted all other options.
Common gotcha
It is a last-resort payment, not a permanent solution.

Prescription Subsidy Scheme

national · Ministry of Health

Who qualifies
Families who pay for more than 20 prescription items in a year.
What you get
Free prescriptions for the rest of the year once you hit the 20-item threshold.
What it actually costs you
Keep track of your receipts at the pharmacy.
Common gotcha
The year resets on February 1st.

My rights at work

Knowing the rules prevents being taken advantage of on the factory floor.

Minimum Wage

national · Employment New Zealand

Who qualifies
All adult workers.
What you get
Legal minimum hourly rate.
What it actually costs you
None; it is a legal requirement for employers.
Common gotcha
Training wages exist for new employees; check your contract.

Annual Leave

national · Employment New Zealand

Who qualifies
All employees after 12 months of service.
What you get
4 weeks paid leave per year.
What it actually costs you
Must be negotiated with the employer for timing.
Common gotcha
You can cash out one week of leave per year if the employer agrees.

Public Holiday Pay

national · Employment New Zealand

Who qualifies
All employees.
What you get
Paid day off or time-and-a-half plus a day in lieu if working.
What it actually costs you
None.
Common gotcha
If the holiday falls on a day you would normally work, you get paid for it.

Bereavement Leave

national · Employment New Zealand

Who qualifies
Employees after 6 months of service.
What you get
3 days paid leave for immediate family, 1 day for others.
What it actually costs you
None.
Common gotcha
Definition of 'immediate family' can be broad; check your contract.

Paid Parental Leave

national · Inland Revenue

Who qualifies
Primary carers meeting work-hour thresholds.
What you get
Weekly payments for up to 26 weeks.
What it actually costs you
Requires application before the baby arrives.
Common gotcha
It is capped at a maximum weekly rate.

Employment Relations Authority

national · Ministry of Business, Innovation and Employment

Who qualifies
Employees with unresolved workplace disputes.
What you get
Independent mediation and legal resolution.
What it actually costs you
Filing fees may apply; legal representation is optional.
Common gotcha
Try mediation first; the ERA is a formal, court-like process.

Getting around

Getting to the factory on time shouldn't break the bank.

Community Services Card

national · Ministry of Social Development

Who qualifies
Low-to-middle income earners.
What you get
Cheaper doctor visits and prescription costs.
What it actually costs you
Application form required; income-tested.
Common gotcha
It doesn't cover all medical costs, just subsidies.

SuperGold Card

national · Ministry of Social Development

Who qualifies
People 65+ or on specific benefits.
What you get
Discounts on transport and retail.
What it actually costs you
Automatic if you are on NZ Super.
Common gotcha
Not all retailers participate; look for the logo.

Total Mobility Scheme

national · Waka Kotahi NZ Transport Agency

Who qualifies
People with permanent disabilities preventing public transport use.
What you get
50% subsidy on taxi fares.
What it actually costs you
Requires assessment by a healthcare professional.
Common gotcha
You must use approved taxi companies.

Road User Charges (RUC) Exemptions

national · Waka Kotahi NZ Transport Agency

Who qualifies
Electric vehicle owners (varies by policy).
What you get
Reduced or exempted road charges.
What it actually costs you
Registration with NZTA.
Common gotcha
Rules change frequently; check current RUC status.

National Public Transport Concessions

national · Waka Kotahi NZ Transport Agency

Who qualifies
Students, seniors, and disability card holders.
What you get
Discounted fares on buses and trains.
What it actually costs you
Requires a registered travel card (e.g., AT HOP, Snapper).
Common gotcha
You must link your concession to your card online.

Vehicle Registration (Rego) Relief

national · Waka Kotahi NZ Transport Agency

Who qualifies
Low-income earners in specific hardship cases.
What you get
Assistance with vehicle registration costs.
What it actually costs you
Application via Work and Income.
Common gotcha
Rarely granted; usually only for essential travel needs.