New Zealand hubs

Kiri

Bartender

New ZealandEnglish (English)$ NZD

Kiri works long hours in a busy Auckland bar, balancing late-night shifts with the high cost of living. This hub helps her navigate everything from tax returns and student loan repayments to the health and housing support she needs to keep her head above water.

Keeping my pay in my pocket

Understanding tax codes and student loan deductions is essential for avoiding surprise bills at the end of the financial year.

IRD Tax Code Declaration

national · Inland Revenue Department

Who qualifies
All employees in NZ
What you get
Correct tax deductions on your weekly paycheck
What it actually costs you
Filling out an IR330 form; requires your IRD number
Common gotcha
Using the wrong code (like 'M' instead of 'M SL') means you won't pay your student loan, leading to a massive debt catch-up later.

KiwiSaver

national · Inland Revenue / Private Providers

Who qualifies
Employees aged 18-65
What you get
Employer matching contributions and annual government tax credits
What it actually costs you
3%, 4%, 6%, 8%, or 10% of your gross salary
Common gotcha
Forgetting to check your fund type; default funds often have lower growth rates.

Working for Families Tax Credits

national · Inland Revenue

Who qualifies
Low to middle-income families with dependent children
What you get
Weekly or fortnightly cash payments to assist with raising kids
What it actually costs you
Annual application and income estimation
Common gotcha
Underestimating income can lead to a debt you have to pay back at the end of the year.

Student Loan Repayment Scheme

national · Inland Revenue

Who qualifies
Anyone with a NZ student loan
What you get
Interest-free loans while living in NZ
What it actually costs you
Automatic deduction from your pay once you hit the threshold
Common gotcha
If you go overseas, you must keep paying or interest starts accruing.

Best Start Payment

national · Inland Revenue

Who qualifies
Parents of children born after July 2018
What you get
$69 per week for the first year of a child's life
What it actually costs you
Application via IRD portal
Common gotcha
It is income-tested after the first year, so payments may stop if you earn over the threshold.

Independent Earner Tax Credit

national · Inland Revenue

Who qualifies
Earners between $24k and $48k who don't get WFF
What you get
Up to $10 per week in tax relief
What it actually costs you
Automatic via tax code
Common gotcha
If your income fluctuates above the threshold, you might have to pay it back.

When I'm sick or need a check-up

Accessing affordable healthcare is vital when you work on your feet and can't afford to take unpaid sick leave.

ACC Personal Injury Cover

national · Accident Compensation Corporation

Who qualifies
Everyone in NZ, including visitors
What you get
Subsidized treatment and rehabilitation for accidental injuries
What it actually costs you
Small co-payment at the GP/Physio
Common gotcha
It only covers accidents, not illnesses or chronic conditions.

Community Services Card

national · Ministry of Social Development

Who qualifies
Low-income earners meeting specific thresholds
What you get
Cheaper GP visits and prescription costs
What it actually costs you
Application form and proof of income
Common gotcha
You must renew it annually; it doesn't happen automatically.

Prescription Subsidy Scheme

national · Ministry of Health

Who qualifies
Anyone who pays for 20+ prescriptions in a year
What you get
Free prescriptions for the rest of the year after hitting the 20-item cap
What it actually costs you
Keep track of your receipts
Common gotcha
You need to ask your pharmacy to track your count.

National Cervical Screening Programme

national · Te Whatu Ora

Who qualifies
Women aged 25-69
What you get
Free or low-cost cervical screening
What it actually costs you
Appointment time
Common gotcha
Many people forget to book until they receive a reminder letter.

Access and Choice Mental Health Services

national · Te Whatu Ora

Who qualifies
Anyone needing mild to moderate mental health support
What you get
Free, brief intervention sessions with a health coach or counselor
What it actually costs you
Referral from your GP
Common gotcha
Wait times can be long in busy urban areas.

Emergency Dental Grant

national · Work and Income

Who qualifies
Low-income earners with an immediate dental emergency
What you get
One-off payment for emergency dental work
What it actually costs you
Quote from a dentist and proof of hardship
Common gotcha
It is a grant, but sometimes it is treated as a recoverable cost.

Knowing my rights at the bar

Hospitality is notorious for underpayment; knowing the law protects Kiri from exploitation.

Minimum Wage Standards

national · Employment New Zealand

Who qualifies
All employees
What you get
Legal minimum hourly rate
What it actually costs you
None
Common gotcha
Tips are not part of your wage; they are extra and cannot be used to top up your minimum pay.

Annual Leave Entitlements

national · Employment New Zealand

Who qualifies
Employees after 12 months of service
What you get
4 weeks paid annual leave
What it actually costs you
None
Common gotcha
Employers often pay '8% holiday pay' in the hourly rate; check your contract carefully.

Public Holiday Penal Rates

national · Employment New Zealand

Who qualifies
Employees working on a public holiday
What you get
Time-and-a-half pay plus an alternative day off
What it actually costs you
None
Common gotcha
If the holiday falls on a day you would 'otherwise work', you are entitled to the day off even if the bar is closed.

Statutory Sick Leave

national · Employment New Zealand

Who qualifies
Employees after 6 months of service
What you get
10 days paid sick leave per year
What it actually costs you
Medical certificate if requested by employer
Common gotcha
You can use sick leave for yourself or to care for a dependent.

Employment Mediation Service

national · Ministry of Business, Innovation and Employment

Who qualifies
Employees in a dispute with their employer
What you get
Free, impartial support to resolve workplace issues
What it actually costs you
Time and preparation
Common gotcha
It is a confidential process; you can't use what is said in court later.

Kiwi Access Card

national · Hospitality New Zealand

Who qualifies
Anyone needing proof of age
What you get
Accepted ID for alcohol service
What it actually costs you
$55 fee
Common gotcha
It is not a passport; it won't work for international travel.

Keeping a roof over my head

Rent is the biggest expense; knowing where to get help or understand rights is crucial.

Accommodation Supplement

national · Work and Income

Who qualifies
Low-income renters or homeowners
What you get
Weekly payment to help with rent or mortgage costs
What it actually costs you
Application form and proof of rent/costs
Common gotcha
It is based on where you live; different regions have different maximum limits.

Tenancy Tribunal

national · Tenancy Services

Who qualifies
Tenants and landlords in dispute
What you get
Legal resolution for bond disputes or repairs
What it actually costs you
$20 application fee
Common gotcha
You must try mediation before the tribunal will hear your case.

Healthy Homes Standards

national · Tenancy Services

Who qualifies
All private rental tenants
What you get
Legal requirement for landlords to provide heating, insulation, and ventilation
What it actually costs you
None
Common gotcha
If your place is cold and damp, the landlord is legally required to fix it; don't just put up with it.

Winter Energy Payment

national · Ministry of Social Development

Who qualifies
Recipients of main benefits or NZ Super
What you get
Extra payment during winter months to help with heating
What it actually costs you
None
Common gotcha
It is paid automatically if you are already on a benefit.

Tenancy Bond Lodgement

national · Tenancy Services

Who qualifies
All renters
What you get
Government-held security for your bond
What it actually costs you
None
Common gotcha
Never pay your bond directly to the landlord's personal account; it must go to Tenancy Services.

Emergency Housing Special Needs Grant

national · Work and Income

Who qualifies
People unable to access housing
What you get
Short-term funding for motels or temporary accommodation
What it actually costs you
Assessment with a case manager
Common gotcha
It is for immediate crisis; not a long-term solution.