New Zealand hubs

Mei

Designer

New ZealandEnglish (English)$ NZD

Mei is a freelance graphic designer living in Aotearoa, balancing creative projects with the realities of self-employment. This hub covers the essential national support systems, tax obligations, and public services she navigates daily.

Keeping my business afloat

Managing self-employed taxes and compliance is the biggest headache for a freelancer.

myIR Secure Online Services

national · Inland Revenue Department

Who qualifies
Every tax-paying individual and business entity.
What you get
Access to tax filings, student loan balances, and family tax credits.
What it actually costs you
Requires RealMe login; zero monetary cost.
Common gotcha
Filing GST returns late triggers automatic penalties even if you owe zero tax.

ACC Self-Employed Cover

national · Accident Compensation Corporation

Who qualifies
All self-employed earners.
What you get
Income replacement and medical cover if you are injured and cannot work.
What it actually costs you
Annual levy calculated based on your earnings and industry risk code.
Common gotcha
The invoice often arrives months after the tax year ends, causing cash flow issues.

New Zealand Business Number

national · MBIE

Who qualifies
All businesses and sole traders.
What you get
A unique identifier that simplifies interactions with government and suppliers.
What it actually costs you
Free to register.
Common gotcha
People often confuse this with a company registration; it's just a business ID.

KiwiSaver for Self-Employed

national · Inland Revenue / Private Providers

Who qualifies
NZ citizens or residents under 65.
What you get
Government contribution of up to $521 per year if you contribute $1,042.
What it actually costs you
Voluntary contributions; requires manual bank transfers.
Common gotcha
You must manually ensure you hit the $1,042 threshold by June 30th.

business.govt.nz Tools

national · MBIE

Who qualifies
All small business owners.
What you get
Templates for contracts, tax calculators, and compliance checklists.
What it actually costs you
Free.
Common gotcha
The site is vast; use the 'Compliance Matters' tool to narrow it down.

Companies Office Register

national · MBIE

Who qualifies
Those operating as a limited liability company.
What you get
Legal separation of personal and business assets.
What it actually costs you
Annual filing fee of approximately $50.
Common gotcha
Forgetting the annual return date leads to company removal from the register.

When I'm not feeling 100%

Navigating the public health system ensures I don't go broke during an emergency.

Public Health Services (Te Whatu Ora)

national · Health New Zealand

Who qualifies
All citizens and permanent residents.
What you get
Free or heavily subsidized hospital care and emergency services.
What it actually costs you
Free at point of use for emergencies.
Common gotcha
Wait times for non-urgent elective surgeries can be very long.

Prescription Subsidy Scheme

national · Pharmac

Who qualifies
Individuals/families getting more than 20 items per year.
What you get
Free prescriptions after the 20th item in a year.
What it actually costs you
Tracking your own receipts.
Common gotcha
You must ask your pharmacy to track your 'entitlement card' status.

Access and Choice Programme

national · Health New Zealand

Who qualifies
Anyone experiencing mild to moderate mental health distress.
What you get
Free, brief counseling sessions through local GP clinics.
What it actually costs you
Referral from your GP.
Common gotcha
Limited to a small number of sessions; not for long-term therapy.

National Immunisation Schedule

national · Ministry of Health

Who qualifies
All residents.
What you get
Free vaccines for flu, COVID-19, and routine boosters.
What it actually costs you
Booking an appointment.
Common gotcha
Check if your local GP or pharmacy is a participating provider.

Health Navigator NZ

national · Health Navigator Trust

Who qualifies
General public.
What you get
Reliable, plain-English health information and symptom checkers.
What it actually costs you
Free.
Common gotcha
It is an information portal, not a substitute for a doctor's visit.

Emergency Dental Assistance

national · Work and Income

Who qualifies
Low-income earners meeting asset tests.
What you get
One-off payment for urgent dental pain relief.
What it actually costs you
Must provide a quote from a dentist.
Common gotcha
It is a grant, not a loan, but requires strict income verification.

Proving who I am and getting away

Essential for travel and verifying my identity for contracts.

RealMe

national · Department of Internal Affairs

Who qualifies
All residents.
What you get
Single sign-on for all government services.
What it actually costs you
Identity verification via passport or in-person.
Common gotcha
Don't lose your password; recovery is a multi-day process.

New Zealand Passport

national · Department of Internal Affairs

Who qualifies
NZ citizens.
What you get
Global travel document.
What it actually costs you
Approx $200; 2-3 weeks processing.
Common gotcha
Photo requirements are extremely strict; use the online tool.

NZeTA (for visitors)

national · Immigration New Zealand

Who qualifies
Visa-waiver country visitors.
What you get
Authorization to enter NZ.
What it actually costs you
$17-23 NZD.
Common gotcha
Must be applied for at least 72 hours before travel.

Birth/Marriage Certificates

national · Department of Internal Affairs

Who qualifies
Anyone born or married in NZ.
What you get
Legal proof of identity.
What it actually costs you
$35 per certificate.
Common gotcha
Standard copies are not always accepted for legal purposes; request 'certified' copies.

SuperGold Card

national · Ministry of Social Development

Who qualifies
People 65+ or receiving NZ Super.
What you get
Discounts on transport and retail.
What it actually costs you
Free.
Common gotcha
Many retailers forget to ask; always show it at the till.

Driver Licence

national · Waka Kotahi (NZTA)

Who qualifies
Residents 16+.
What you get
Legal right to drive and primary photo ID.
What it actually costs you
Renewal fees every 10 years.
Common gotcha
You must carry your physical card while driving.

Keeping a roof over my head

Rent and utilities are the biggest drain on my freelance income.

Tenancy Services Advice

national · MBIE

Who qualifies
All renters and landlords.
What you get
Mediation services and legal rights information.
What it actually costs you
Free.
Common gotcha
Always lodge your bond with Tenancy Services, never give it directly to the landlord.

Winter Energy Payment

national · Ministry of Social Development

Who qualifies
Superannuitants and benefit recipients.
What you get
Automatic weekly payment during winter months.
What it actually costs you
None; automatic if you qualify.
Common gotcha
It is taxable income.

Accommodation Supplement

national · Work and Income

Who qualifies
Low-income earners struggling with rent/mortgage.
What you get
Weekly subsidy based on location and income.
What it actually costs you
Requires detailed income/asset disclosure.
Common gotcha
The threshold for assets is quite low.

First Home Grant

national · Kāinga Ora

Who qualifies
First-time buyers meeting income caps.
What you get
Grant of up to $10,000 for a deposit.
What it actually costs you
Must have contributed to KiwiSaver for 3 years.
Common gotcha
The house price caps are often lower than market reality.

Warmer Kiwi Homes

national · EECA

Who qualifies
Low-income homeowners.
What you get
Subsidies for insulation and heating.
What it actually costs you
Must use approved installers.
Common gotcha
Waitlists can be long depending on the region.

Building Consent Portal

national · MBIE

Who qualifies
Homeowners doing renovations.
What you get
Legal compliance for structural work.
What it actually costs you
Varies by project size.
Common gotcha
Doing work without a consent can make your house uninsurable.