New Zealand hubs

Moana

Police Officer

New ZealandEnglish (English)$ NZD

Moana is a dedicated Police Officer serving the community, balancing the high-stress demands of frontline policing with her family life. This hub covers the essential national entitlements, professional support systems, and financial frameworks she relies on as a public servant in Aotearoa.

Supporting my career and wellbeing

Ensuring I have the institutional support and mental health resources needed to stay resilient in a demanding role.

Police Welfare Fund

trust · Police Welfare Fund Board

Who qualifies
Sworn and non-sworn NZ Police employees.
What you get
Access to low-interest loans, insurance products, and holiday home rentals.
What it actually costs you
Small fortnightly payroll deduction; membership is voluntary.
Common gotcha
Many officers forget to update their insurance coverage when their family circumstances change.

Employee Assistance Programme (EAP)

national · NZ Police / Ministry of Social Development

Who qualifies
All NZ Police staff and immediate family members.
What you get
Up to 6 free, confidential counselling sessions for personal or work-related stress.
What it actually costs you
Zero cost; requires a referral or self-booking via the internal portal.
Common gotcha
People often wait until a crisis to call, but it can be used for general wellbeing.

Southern Cross Police Health Plan

private · Southern Cross Health Society

Who qualifies
NZ Police employees and their families.
What you get
Specialised private health insurance coverage tailored for police risks.
What it actually costs you
Monthly premiums deducted from salary.
Common gotcha
Pre-existing conditions may have stand-down periods.

New Zealand Police Association

national · NZ Police Association

Who qualifies
Sworn police officers.
What you get
Legal representation, industrial advocacy, and member discounts.
What it actually costs you
Membership subscription fee.
Common gotcha
It is a union, not a government department; they advocate for your rights.

Government Superannuation Fund (GSF)

national · Government Superannuation Fund Authority

Who qualifies
Long-serving police officers under the legacy scheme.
What you get
Defined benefit pension scheme for retirement.
What it actually costs you
Fixed percentage of salary contributions.
Common gotcha
Complex rules regarding early retirement and commutation of pension.

Police Sport

national · NZ Police

Who qualifies
All police staff.
What you get
Funding and support for regional and national sporting events.
What it actually costs you
Time commitment and personal travel costs.
Common gotcha
Needs manager approval for time off to compete.

Managing my family and home life

Navigating the financial support available for my household and children.

Working for Families Tax Credits

national · Inland Revenue (IRD)

Who qualifies
Families with dependent children under 19.
What you get
Weekly or fortnightly tax credits based on income and family size.
What it actually costs you
Annual income declaration required.
Common gotcha
If you don't update your income estimate, you may end up with a debt at the end of the year.

KiwiSaver

national · Inland Revenue / Private Providers

Who qualifies
All NZ citizens/residents.
What you get
Retirement savings scheme with employer matching and government contributions.
What it actually costs you
3%, 4%, 6%, 8%, or 10% of gross salary.
Common gotcha
Choosing the wrong fund type (Growth vs Conservative) can impact long-term returns.

BestStart Tax Credit

national · Inland Revenue (IRD)

Who qualifies
Parents of children under 3 years old.
What you get
$69 per week for the first 3 years of a child's life.
What it actually costs you
Application through IRD portal.
Common gotcha
It is income-tested once the child turns 1.

First Home Grant

national · Kāinga Ora

Who qualifies
First-time home buyers meeting income caps.
What you get
Up to $10,000 for existing homes or $20,000 for new builds.
What it actually costs you
Must have contributed to KiwiSaver for at least 3 years.
Common gotcha
House price caps vary by region and are often lower than market value.

Childcare Subsidy

national · Ministry of Social Development (Work and Income)

Who qualifies
Low to middle-income families with children in licensed care.
What you get
Weekly payment towards childcare fees.
What it actually costs you
Proof of income and childcare provider details.
Common gotcha
The subsidy is paid directly to the childcare centre, not to you.

Accommodation Supplement

national · Work and Income

Who qualifies
People struggling with high rent or mortgage costs.
What you get
Weekly payment to assist with housing costs.
What it actually costs you
Detailed application regarding assets and income.
Common gotcha
Strict asset testing applies.

When I or my family get sick or injured

Accessing public health and accident cover, which is crucial for a high-risk profession.

Accident Compensation Corporation (ACC)

national · ACC

Who qualifies
Everyone in NZ, including visitors.
What you get
Comprehensive cover for personal injury, including medical costs and lost earnings.
What it actually costs you
Levies paid through taxes and payroll.
Common gotcha
ACC does not cover illness, only accidental injury.

Te Whatu Ora (Public Health)

national · Te Whatu Ora - Health New Zealand

Who qualifies
NZ citizens and permanent residents.
What you get
Free or subsidised hospital care, GP visits for children, and emergency services.
What it actually costs you
Co-payments for some GP visits and prescriptions.
Common gotcha
Wait times for elective surgeries can be very long.

Prescription Subsidy Scheme

national · Pharmac

Who qualifies
Individuals/families who pay for more than 20 prescriptions in a year.
What you get
Free prescriptions for the remainder of the year after 20 items.
What it actually costs you
Keep track of your receipts.
Common gotcha
You must ensure your pharmacy records your items correctly.

Mental Health Foundation Resources

national · Mental Health Foundation of NZ

Who qualifies
General public.
What you get
Access to mental health information, helplines, and support networks.
What it actually costs you
Free.
Common gotcha
Not a clinical service; use for information and navigation.

School Dental Service

national · Te Whatu Ora

Who qualifies
Children from birth until year 8.
What you get
Free basic dental care.
What it actually costs you
Registration with local dental service.
Common gotcha
Does not cover orthodontics.

National Immunisation Schedule

national · Ministry of Health

Who qualifies
All residents.
What you get
Free vaccines for children and adults.
What it actually costs you
None.
Common gotcha
Check your records on the MyHealth portal.

Essential government portals and IDs

Keeping my digital identity and official records up to date for work and life.

RealMe

national · Department of Internal Affairs

Who qualifies
All NZ residents.
What you get
Single sign-on for government services (IRD, Passport, etc.).
What it actually costs you
Identity verification process.
Common gotcha
Don't lose your password; recovery can be slow.

myIR

national · Inland Revenue

Who qualifies
All taxpayers.
What you get
Manage tax returns, student loans, and family tax credits.
What it actually costs you
Requires IRD number.
Common gotcha
Always check your tax code to avoid end-of-year bills.

NZ Passport Application

national · Department of Internal Affairs

Who qualifies
NZ citizens.
What you get
Official travel document.
What it actually costs you
Application fee (~$200).
Common gotcha
Photos must meet strict criteria; use the online tool.

NZ Driver Licence

national · Waka Kotahi (NZ Transport Agency)

Who qualifies
Residents over 16.
What you get
Legal right to drive.
What it actually costs you
Renewal fees and medical checks.
Common gotcha
Don't let it expire; you have to restart the testing process.

Electoral Roll

national · Elections NZ

Who qualifies
Citizens and permanent residents over 18.
What you get
Right to vote in general elections.
What it actually costs you
None.
Common gotcha
You must update your address every time you move.

Births, Deaths and Marriages (BDM)

national · Department of Internal Affairs

Who qualifies
All residents.
What you get
Official certificates for life events.
What it actually costs you
Small fee per certificate.
Common gotcha
Digital copies are often not accepted for legal purposes.