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CERT NZ Reporting: Who Qualifies and What You Get

Learn how to report cyber incidents and access security advice for individuals and businesses in New Zealand.

CERT NZ Reporting is a service designed to help you report cyber incidents and receive expert guidance for managing various cyber security threats.

Who it's for

This service is available to anyone in New Zealand who encounters digital security issues. This includes any individual person or any business entity that is currently experiencing a cyber incident. Whether you are a private citizen or a professional operating a company, you qualify to use this reporting system to seek help regarding digital threats.

What you get

The primary benefit of this scheme is access to professional advice and incident response support. When you encounter a cyber security threat, you can receive guidance on how to handle the situation. This includes support for various types of digital issues, such as phishing reports or other incidents where your digital security may have been compromised. The goal is to provide you with the necessary information to respond to these threats effectively.

What it costs you

Using this service is completely free. There are no fees associated with reporting an incident or seeking the advice provided by the service.

The catch to know

It is important to understand the specific limits of this support. While the service provides high-level advice and incident response guidance, they do not perform direct technical remediation. This means they will not step in to fix your specific code or manually repair your individual software systems for you. You will receive the knowledge and advice needed to manage the threat, but the actual hands-on technical repair remains your responsibility.

How to apply

  1. Gather any relevant information regarding the cyber incident or the security threat you have encountered.
  2. Navigate to the official government portal.
  3. Use the provided reporting tools to submit the details of your incident.
  4. Follow the instructions provided by the service to receive your advice and response guidance.

https://www.cert.govt.nz