NZ hubs

Community Connect Concession: Who Qualifies and What You Get

If you hold a Community Services Card, you can access half-price fares on public transport through this concession.

The Community Connect Concession is a program designed to make public transport more affordable by providing discounted travel rates for specific cardholders.

Who it's for

To qualify for this scheme, you must be a current holder of a Community Services Card. This concession is specifically intended to help those who already hold this card reduce their daily travel expenses when using public transit networks.

What you get

The primary benefit of this scheme is that you receive half-price fares on public transport. This means that when you travel, the cost of your fare is reduced to half of the standard price, helping to lower your overall commuting expenses.

What it costs you

There is no direct monetary fee required to sign up for the concession itself. However, to actually use the discount, you must own and use a registered transport card. Examples of these include cards like the AT HOP or Snapper cards, depending on your local transport provider. Without a registered card, you will not be able to access the half-price fares.

The catch to know

The most important thing to remember is that the discount is not automatically applied just because you own a Community Services Card. You must ensure your transport card is linked to your concession. If this connection is not set up, you will likely be charged the full standard fare instead of the half-price rate.

How to apply

  1. Confirm that you have a valid and current Community Services Card.
  2. Purchase a registered transport card, such as a Snapper or AT HOP card, for your local transit area.
  3. Follow the necessary steps to link your transport card to your concession.
  4. Check your transport card status to ensure the half-price fares are active before you begin traveling.