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Employment Mediation Service: Who Qualifies and What You Get

Learn how to use independent mediation to resolve workplace disputes with your employer for free.

This service provides a way for workers to resolve disagreements with their employers through the help of an independent third party. It is designed to help settle workplace issues through discussion rather than through formal legal combat.

Who it's for

This service is specifically for employees who are currently involved in a dispute with their employer. If you are facing issues at work that require a formal resolution, this service is intended to help bridge the gap between you and your workplace.

What you get

You get access to independent mediation. This process involves a neutral mediator who facilitates conversation between you and your employer. The goal of mediation is to help both sides reach a mutual agreement to resolve the workplace issue without the need for more formal legal proceedings. It provides a structured environment where both parties can voice their concerns and attempt to find a way forward.

What it costs you

Using this mediation service is free. There are no fees charged to the employee to access this independent dispute resolution process.

The catch to know

It is important to understand that mediation is not just an optional step; it is usually a prerequisite. This means that if you intend to take a workplace dispute to the Employment Relations Authority, you will likely be required to attempt mediation through this service first.

How to apply

  1. Determine the nature of the dispute you are having with your employer.
  2. Contact the government body responsible for employment relations to express your need for mediation.
  3. Provide the necessary details regarding your situation to the agency.
  4. Coordinate with the agency to schedule your mediation session.