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EAP Services: Who Qualifies and What You Get

Learn how public hospital employees in New Zealand can access free, confidential counseling through the Employee Assistance Programme.

The Employee Assistance Programme (EAP) is a support system designed to provide confidential counseling sessions to help staff navigate various life challenges.

Who it's for

This programme is specifically available to public hospital employees. If you are working within the public hospital sector, you are eligible to access these professional support services to assist with your personal or professional wellbeing.

What you get

The primary benefit of this scheme is access to confidential counseling sessions. These sessions are intended to provide a private space to discuss challenges that may be affecting your life or your ability to perform your professional duties. Because the service is designed for wellbeing, it serves as a professional resource for managing the complexities of working in a healthcare environment.

What it costs you

There is no financial cost to you for using this service. The programme is provided by your employer, meaning the sessions are free of charge for all eligible staff members.

The catch to know

The main issue with this service is that it is often underutilized by staff members. Because the sessions are confidential, some employees may feel hesitant to reach out, even though the support is available and intended specifically to help them.

How to apply

  1. Consult your workplace internal resources or your employee handbook to confirm the current contact details for the provider.
  2. Reach out to your employer's designated contact point to request access to the service.
  3. Follow the specific instructions provided by your employer to schedule and begin your counseling sessions.