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MyMSD: Who Qualifies and What You Get

Learn how to use the MyMSD portal to manage your benefits and apply for additional assistance online.

MyMSD is an online portal designed to help people manage their social support services through a single digital account.

Who it's for

This service is available to anyone who is currently receiving benefits or financial assistance from Work and Income.

What you get

You can use this portal to view your payment details and track your current assistance. It also allows you to submit applications for extra help directly through the website.

What it costs you

The service is free to use, but you must have a RealMe login to access your account. RealMe is a secure digital identity used by various government services to verify who you are.

The catch to know

While the portal is helpful for many tasks, it does not show everything. Some complex forms or specific requests cannot be completed online and will require you to call the department directly.

How to apply

  1. Ensure you have your RealMe login credentials ready.
  2. Visit the official website to sign in to your account.
  3. Navigate to the specific service or application you need to manage.
  4. Follow the on-screen instructions to submit your information.

https://my.msd.govt.nz