1737 Need to Talk?: Who Qualifies and What You Get
Access 24/7 free mental health support through text or phone calls from trained counselors anywhere in New Zealand.
1737 Need to Talk? is a national service that provides immediate mental health support through phone calls or text messages.
Who it's for
This service is open to anyone living in New Zealand. It does not matter who you are or where you are located; if you are in the country and need mental health support, you qualify to use this service.
What you get
You can access support 24 hours a day, seven days a week, including weekends and holidays. When you reach out, you will be connected with trained counselors who are available to listen. You have the choice of how you communicate, as you can receive support through a standard phone call or via a text message. This ensures you can seek help in the way that feels most comfortable for you at that moment.
What it costs you
There is no cost to use this service. It is completely free for all users.
The catch to know
A common misconception is that you must be in the middle of a severe emergency or a high-level crisis to use the service. However, the service is intended for everyone. You can reach out if you are feeling overwhelmed, stressed, or simply need to talk through something on your mind, even if you do not feel you are in an immediate crisis.
How to apply
- Pick up your phone and dial 1737 to start a voice call.
- If you prefer writing, send a text message to 1737 to start a text conversation.
- Wait to be connected with a trained counselor who will respond to your call or message.