Trade Me Seller Protection: Who Qualifies and What You Get
Learn how Trade Me Seller Protection works for registered sellers and the rules you must follow to stay covered.
Trade Me Seller Protection is a safety measure designed to provide security for individuals and businesses who sell items through the platform.
Who it's for
This scheme is available to anyone who maintains an active, registered seller account on the platform. If you are a registered seller using the platform to list items and conduct sales, you fall under this protection framework.
What you get
The scheme provides a layer of protection for your sales transactions on the platform. It is designed to help manage the risks associated with online selling, offering a level of security for your business or hobbyist sales. Please note that while this provides protection, you will still be subject to the standard platform fees required for using the service.
What it costs you
Using this protection is not free. You will be responsible for paying the necessary platform fees associated with your sales. This includes the standard fees for using the marketplace and may include a success fee, which is a charge applied when a sale is successfully completed on the platform.
The catch to know
The most important thing to understand is that protection is not automatic simply because you are a registered seller. To qualify for coverage, you must strictly adhere to the platform's specific rules. This includes following their exact requirements for communication with your buyers and following their designated shipping and delivery protocols. If you communicate outside of the platform's approved channels or fail to follow the specified shipping rules, you may find yourself ineligible for protection.
How to apply
- Complete your registration as a seller on the platform.
- List your items for sale according to the platform's listing guidelines.
- Keep all buyer communications within the platform's messaging system.
- Use the approved shipping methods and follow the specific delivery rules outlined by the platform.
- Visit the official portal to review the full terms: https://www.trademe.co.nz