Seha Telemedicine Service: Who Qualifies and What You Get
Access remote medical consultations via phone or video to speak with healthcare professionals without leaving your home.
The Seha Telemedicine Service provides a way to access medical expertise through digital communication. This service allows you to connect with healthcare professionals through your phone or via video calls.
Who it's for
This service is available to all citizens of Saudi Arabia. It is designed to ensure that citizens can access medical guidance and professional advice through remote technology.
What you get
The primary benefit of this scheme is the ability to receive remote medical consultations. Instead of traveling to a physical clinic or hospital, you can use your digital devices to have a consultation "عن بعد" (remotely). This means you can speak with a medical professional via phone or video to discuss your health concerns and receive an "استشارة طبية" (medical consultation) from your own home.
What it costs you
There is no financial cost to use this service. It is provided free of charge to eligible citizens.
The catch to know
The most important thing to remember is that this service is strictly for non-emergency consultations. Because the interaction happens remotely via phone or video, it is not intended for life-threatening situations or urgent medical crises. If you are experiencing a medical emergency that requires immediate physical intervention, you should not use this telemedicine service; instead, you must seek immediate, in-person emergency medical care.
How to apply
- Access the official Ministry of Health digital portal.
- Navigate to the section dedicated to telemedicine or remote services.
- Follow the on-screen prompts to set up your connection.
- Complete the consultation via your chosen phone or video platform.