Taqyeem Service: Who Qualifies and What You Get
Learn how to provide direct feedback on retail and service outlets to help improve quality through the Taqyeem Service.
The Taqyeem Service is a digital feedback mechanism designed to help customers share their experiences at various retail or service outlets. This system provides a direct way for citizens and residents to voice their thoughts on the quality of service they receive.
Who it's for
This service is open to anyone who is a customer. If you are visiting a retail shop or a service outlet, you qualify to use this system. It is intended for anyone who wants to participate in the process of improving the standard of services available in the community.
What you get
By using this service, you gain a direct feedback channel. This means you can communicate your observations directly regarding the quality of service provided to you. Your input serves as a tool to help improve the service quality of the outlets you visit, ensuring that standards are maintained for all consumers.
What it costs you
Using the Taqyeem Service is entirely free of charge. There are no fees required to submit your feedback. In terms of your time, the process is designed to be quick and efficient, typically taking about two minutes to complete. You can perform this task easily through a mobile app while you are on the go or immediately after your visit.
The catch to know
It is important to understand how your data is handled when providing feedback. While the system is set up so that your feedback is anonymous, you should be aware that the information is monitored by the Ministry of Municipal and Rural Affairs to ensure the system is used correctly and to track service trends.
How to apply
- Visit a retail or service outlet to complete your transaction.
- Open the official mobile app on your smartphone.
- Locate the feedback section for the specific outlet you visited.
- Submit your comments regarding the quality of the service you received.