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Water and Sanitation Subsidy: Who Qualifies and What You Get

Learn how to access subsidized water rates for your home and avoid unexpected costs from leaks.

This scheme provides reduced rates for water usage to help residents manage their utility expenses.

Who it's for

This subsidy is designed to support residential households by providing more manageable utility costs. It is available to all residential properties.

What you get

The primary benefit is receiving subsidized water rates. This means the cost per unit of water used is reduced compared to standard rates, helping to lower your overall household expenses for water and sanitation services.

What it costs you

While the subsidy provides lower rates, you are responsible for your regular monthly billing. To access these rates, you must complete a registration process for a smart meter. This registration is a necessary step to ensure your water usage is tracked and billed correctly under the subsidy program.

The catch to know

The most important thing to remember is that the subsidy does not protect you from costs caused by property maintenance issues. If you have leaks in your home's plumbing, the extra water used will be measured and billed. These leaks can lead to massive, unsubsidized bills that are not covered by the program, so regular maintenance of your pipes and faucets is essential to keep your costs predictable.

How to apply

  1. Confirm that your property is classified as a residential property.
  2. Complete the required registration for a smart meter to ensure correct billing.
  3. Monitor your monthly billing statements to track your usage and ensure everything is correct.