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AIC Care Line: Who Qualifies and What You Get

Get free advice and service referrals for caregiving needs through this dedicated support line.

The AIC Care Line is a dedicated support service designed to provide guidance and practical assistance to individuals navigating the complexities of caregiving.

Who it's for

This service is available to anyone who is currently acting as a caregiver. Whether you are looking for initial advice on how to manage your responsibilities or you are searching for specific ways to navigate the national support systems, this line is open to you. It is intended for anyone who needs professional guidance to help sustain their role as a caregiver.

What you get

When you contact the line, you can receive a free consultation. During this time, you can discuss your specific situation and the challenges you are facing. Based on your conversation, the service provides referrals to various care services. These referrals are meant to help you find the specific resources, subsidies, or respite support needed to assist with your caregiving duties.

What it costs you

There is no monetary fee to access this support. The service is provided at no cost to the caregiver. The only thing it costs you is the time and effort required to make the phone call and explain your situation to the representative.

The catch to know

While the service is intended to be helpful, it is not always instantaneous. You should be aware that wait times can become quite long during peak hours when many people are calling for assistance at the same time.

How to apply

  1. Identify the specific caregiving challenges or questions you need help with before calling.
  2. Contact the AIC hotline to speak with a representative for a consultation.
  3. Discuss your needs to receive a referral to the appropriate care services.
  4. Follow the specific guidance provided by the representative to access the services you were referred to.

For more information and further details, visit the official portal: https://www.aic.sg