Digital Clinics: Who Qualifies and What You Get

Digital Clinics provide personalized, face-to-face support to help you become more comfortable using modern technology and digital tools.

👤Who it's for

This scheme is specifically designed for seniors who find navigating the digital world a bit challenging. If you feel overwhelmed by how much services are moving to mobile apps, these clinics are meant for you. The program focuses on helping older citizens gain the confidence needed to use mobile devices in their daily lives.

🎁What you get

When you attend a session, you receive one-on-one assistance from a helper. This means you do not have to learn in a large group; instead, you get individual attention to address your specific questions. The support focuses on practical skills, such as how to operate your smartphone and how to navigate the various government applications that are increasingly used for daily tasks and services.

💰What it costs you

The program does not require a monetary fee to attend. Instead, your main commitment is your time. You will need to visit a local community center during the specific times that these sessions are scheduled to take place. It is best to plan your visit around these existing schedules to ensure a helper is available to assist you.

⚠️The catch to know

The most important thing to remember is that these sessions are not "bring-and-use" for any device. You must bring your own personal smartphone or tablet to the session so the helper can show you exactly how to use your specific device. You should also remember to bring your charger to ensure your battery does not run out while you are learning.

📝How to apply

1. Find your nearest community center in your neighborhood.
2. Inquire at the center about the current schedule for Digital Clinics.
3. Prepare your mobile device and make sure it is fully charged.
4. Bring your device charger along with you to the center.
5. Attend the scheduled session to receive your one-on-one help.