995 Emergency Services: Who Qualifies and What You Get
Learn how to access emergency ambulance transport for life-threatening situations in Singapore.
995 Emergency Services provides urgent medical transport for people facing immediate, life-threatening medical crises.
Who it's for
This service is intended for anyone currently located in Singapore who is facing a medical emergency that is life-threatening. It is designed to provide rapid response to those in critical condition where immediate medical intervention or transport is necessary to save a life.
What you get
When you call this emergency number, you will receive emergency ambulance transport. The service is designed to move a patient quickly and safely from their current location to the nearest public hospital to ensure they receive the necessary medical attention.
What it costs you
For those facing genuine life-threatening emergencies, this service is free. There is no charge for the emergency ambulance transport provided during these critical situations.
The catch to know
It is important to use this service only when truly necessary. You should not call 995 for minor ailments or health issues that are not life-threatening. For non-emergency medical needs, such as common illnesses or minor injuries, you should instead visit your dormitory clinic or another local medical facility. Using emergency lines for non-emergencies can prevent help from reaching those in critical danger.
How to apply
- Determine if the medical situation is a life-threatening emergency.
- Dial 995 on your phone to reach the emergency operators.
- Stay on the line and provide the operator with your exact location and a clear description of the medical emergency.
- Follow all instructions given by the operator until the emergency responders arrive at your location.