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Foreign Worker Advisory Service (FWAS): Who Qualifies and What You Get

Learn how to access free counseling and information regarding your rights and regulations as a foreign worker in Singapore.

The Foreign Worker Advisory Service (FWAS) is a support system designed to provide guidance to foreign workers regarding their legal standing and rights within the country.

Who it's for

This service is specifically for foreign workers who find themselves needing clarity on government regulations. If you are working in Singapore and have questions about the rules that govern your employment or your status as a migrant worker, this service is available to assist you.

What you get

When you use this service, you receive direct counseling. The primary benefit is obtaining clear information about your rights. This help is intended to ensure you understand the regulations that apply to your situation, helping you navigate your life and work more confidently.

What it costs you

There is no monetary cost to access this service; it is entirely free. You can choose to receive support in two ways: by calling a dedicated hotline for phone support or by visiting the center in person for a walk-in session.

The catch to know

Because this service is a vital resource for many, the physical center is often crowded with people seeking help. To avoid long wait times or the frustration of a busy office, it is highly recommended that you try calling the hotline first to get your questions answered remotely before deciding to visit the center in person.

How to apply

  1. Identify the specific questions you have regarding your rights or government regulations.
  2. Attempt to contact the service via the phone hotline to see if your query can be resolved quickly.
  3. If you require a face-to-face discussion, visit the advisory center in person.
  4. Speak directly with the representatives to receive the counseling you need.