Singapore hubs

Vanessa Koh

E-commerce Seller

SingaporeEnglish (English)$ SGD

Vanessa is a home-based e-commerce entrepreneur juggling inventory, digital marketing, and logistics while navigating the complexities of running a small business in Singapore. This hub covers the essential national support, regulatory portals, and financial tools she relies on to keep her shop compliant and competitive.

Keeping my shop official

Essential registrations and tax obligations to keep my business legal and professional.

ACRA Business Registration

national · Accounting and Corporate Regulatory Authority

Who qualifies
Any individual or entity conducting business in Singapore.
What you get
Legal status to trade and open corporate bank accounts.
What it actually costs you
$115 for registration, annual renewal fees apply.
Common gotcha
Forgetting to renew the business name annually results in late fees.

Sole-Proprietorship Income Tax

national · Inland Revenue Authority of Singapore

Who qualifies
Self-employed individuals earning business income.
What you get
Compliance with national tax laws.
What it actually costs you
Requires detailed bookkeeping of revenue and expenses.
Common gotcha
Mixing personal and business expenses makes filing a nightmare.

SME Centre Advisory

national · Enterprise Singapore

Who qualifies
Local SMEs looking to scale.
What you get
Free business advisory and digital transformation guidance.
What it actually costs you
Time for consultation sessions.
Common gotcha
Many sellers don't realize these consultations are free.

PDPA Compliance for E-commerce

national · Personal Data Protection Commission

Who qualifies
Businesses collecting customer data.
What you get
Legal framework for handling customer info.
What it actually costs you
Requires implementing a privacy policy on your site.
Common gotcha
Assuming small sellers are exempt from data protection laws.

IPOS Trademark Registration

national · Intellectual Property Office of Singapore

Who qualifies
Business owners wanting to protect their brand name/logo.
What you get
Exclusive rights to use your brand in Singapore.
What it actually costs you
Starts from $240 per class of goods.
Common gotcha
Trademarking is not the same as business registration.

Customs Import Permit

national · Singapore Customs

Who qualifies
Sellers importing goods for resale.
What you get
Legal clearance for imported inventory.
What it actually costs you
Requires registration for a UEN and TradeNet access.
Common gotcha
Not declaring GST on low-value goods correctly.

Getting help to grow

Government grants that help me digitize and improve my operations.

Productivity Solutions Grant (PSG)

national · Enterprise Singapore

Who qualifies
SMEs adopting pre-approved digital solutions.
What you get
Up to 50% funding support for software/IT tools.
What it actually costs you
Must purchase from pre-approved vendors.
Common gotcha
Applying after the purchase is already made.

Enterprise Development Grant

national · Enterprise Singapore

Who qualifies
Businesses looking to upgrade or expand.
What you get
Funding for third-party consultancy or pilot projects.
What it actually costs you
Requires a solid business proposal.
Common gotcha
Grant is reimbursement-based, not upfront cash.

SkillsFuture Enterprise Credit

national · SkillsFuture Singapore

Who qualifies
Employers who contribute to CPF.
What you get
Offsets for training costs of employees.
What it actually costs you
Requires tracking employee training hours.
Common gotcha
Unused credits expire after a certain period.

Digital Resilience Bonus

national · IMDA

Who qualifies
Businesses adopting digital tools like PayNow or e-invoicing.
What you get
Cash payouts for digital adoption.
What it actually costs you
Proof of digital tool implementation.
Common gotcha
Missing the deadline for the bonus payout window.

SME Micro Loan

national · Enterprise Singapore

Who qualifies
Small businesses needing working capital.
What you get
Low-interest loans for business operations.
What it actually costs you
Interest rates and repayment schedule.
Common gotcha
Requires a good credit history.

Market Readiness Assistance (MRA)

national · Enterprise Singapore

Who qualifies
Businesses looking to export to overseas markets.
What you get
Up to 50% support for overseas expansion costs.
What it actually costs you
Requires a clear internationalization plan.
Common gotcha
Only applies to new markets, not existing ones.

Looking after myself

Since I'm self-employed, I need to manage my own CPF and insurance.

MediSave for Self-Employed

national · CPF Board

Who qualifies
Self-employed persons earning >$6,000 annually.
What you get
Mandatory savings for healthcare needs.
What it actually costs you
Annual contribution based on net trade income.
Common gotcha
Not contributing leads to penalties.

MediShield Life

national · CPF Board

Who qualifies
All Singapore citizens and PRs.
What you get
Basic health insurance for large hospital bills.
What it actually costs you
Premiums paid via MediSave.
Common gotcha
Does not cover all private hospital costs fully.

CareShield Life

national · Ministry of Health

Who qualifies
All Singaporeans aged 30 and above.
What you get
Long-term care insurance for severe disability.
What it actually costs you
Annual premiums.
Common gotcha
It's a mandatory scheme, not optional.

SkillsFuture Credit

national · SkillsFuture Singapore

Who qualifies
Singaporeans aged 25 and above.
What you get
$500 initial credit for training courses.
What it actually costs you
Time spent on training.
Common gotcha
Credits expire if not used by specific dates.

Work Injury Compensation Act (WICA)

national · Ministry of Manpower

Who qualifies
Self-employed individuals choosing to insure themselves.
What you get
Compensation for work-related injuries.
What it actually costs you
Premium for personal insurance policy.
Common gotcha
Self-employed are not automatically covered like employees.

Voluntary CPF Top-up

national · CPF Board

Who qualifies
Self-employed individuals.
What you get
Tax relief and higher retirement savings.
What it actually costs you
Cash contribution.
Common gotcha
Once topped up, funds cannot be withdrawn until age 55.

Moving goods and data

National platforms that help me ship items and accept payments.

PayNow for Business

national · Association of Banks in Singapore

Who qualifies
Registered businesses.
What you get
Instant digital payments from customers.
What it actually costs you
Requires a business bank account.
Common gotcha
Linking UEN to the wrong bank account.

Singpass for Business

national · GovTech

Who qualifies
Business owners.
What you get
Secure login for all government portals.
What it actually costs you
Verification of identity.
Common gotcha
Sharing login credentials is a security violation.

InvoiceNow

national · IMDA

Who qualifies
Businesses issuing invoices.
What you get
Direct transmission of invoices between systems.
What it actually costs you
Requires compatible accounting software.
Common gotcha
Not all clients are on the network yet.

SmartPac Logistics

national · Singapore Post

Who qualifies
General public and small sellers.
What you get
Flat-rate shipping for small parcels.
What it actually costs you
Purchase of SmartPac envelopes.
Common gotcha
Weight limits are strictly enforced.

CASE Consumer Dispute Resolution

national · Consumers Association of Singapore

Who qualifies
Sellers facing disputes with customers.
What you get
Mediation services.
What it actually costs you
Membership fee for CASETrust.
Common gotcha
Mediation is non-binding unless both parties agree.

Corppass

national · ACRA

Who qualifies
Business entities.
What you get
Authorization for employees to act on behalf of the business.
What it actually costs you
Setup time.
Common gotcha
Assigning wrong access rights to staff.

State-level schemes

1states & territories — open one to see what it offers.

Singapore新加坡

Singapore offers a highly digitized ecosystem for e-commerce sellers, focusing on productivity grants, digital transformation support, and international market expansion.

Scaling my business and going digital

Productivity Solutions Grant (PSG)

生产力提升计划

state · Enterprise Singapore

Who qualifies
Singapore-registered businesses with at least 30% local shareholding.
What you get
Up to 50% funding support for pre-approved digital solutions like e-commerce platforms and inventory management systems.
What it actually costs you
Requires a CorpPass login; must purchase from pre-approved vendors.
Common gotcha
You must apply for the grant before signing any contract or making payment to the vendor.

Enterprise Development Grant (EDG)

企业发展补助金

state · Enterprise Singapore

Who qualifies
SMEs with at least 30% local shareholding and a group annual turnover not exceeding S$100 million.
What you get
Co-funding of up to 50% of qualifying project costs for upgrading, innovation, or overseas expansion.
What it actually costs you
Requires a detailed project proposal and audited financial statements.
Common gotcha
The project must be substantive and not part of routine business operations.

E-commerce Booster Package

state · Enterprise Singapore

Who qualifies
Local retailers looking to set up online stores on major e-marketplaces.
What you get
Subsidies for platform fees and digital marketing costs for new e-commerce entrants.
What it actually costs you
Must be a first-time user of the selected e-commerce platform.
Common gotcha
Limited to specific partner platforms like Shopee, Lazada, or Amazon SG.

SkillsFuture Enterprise Credit (SFEC)

state · SkillsFuture Singapore

Who qualifies
Employers who have contributed at least S$750 in Skills Development Levy over a qualifying period.
What you get
One-off credit of S$10,000 to cover up to 90% of out-of-pocket expenses for enterprise transformation.
What it actually costs you
Automatic eligibility check; no separate application needed.
Common gotcha
Credit expires after a set period; check your status on the portal.

Managing staff and operating costs

Wage Credit Scheme (WCS)

薪金补贴计划

state · Inland Revenue Authority of Singapore (IRAS)

Who qualifies
Employers of Singaporean employees earning a gross monthly wage of up to S$5,000.
What you get
Government co-funding of wage increases for eligible employees.
What it actually costs you
Automatic payout; no application required.
Common gotcha
Only applies to wage increases given to Singaporean citizens.

Corporate Income Tax Rebate

state · Inland Revenue Authority of Singapore (IRAS)

Who qualifies
All tax-paying companies in Singapore.
What you get
Percentage rebate on corporate income tax payable for the Year of Assessment.
What it actually costs you
Reflected automatically in your tax assessment.
Common gotcha
The rebate percentage changes annually based on the Budget announcement.

Rental Support Scheme

state · Ministry of Finance

Who qualifies
SMEs and non-profit organizations that are tenants of commercial properties.
What you get
Cash payouts to offset rental costs during periods of economic disruption.
What it actually costs you
Usually disbursed automatically to the business bank account.
Common gotcha
Only applicable during specific government-declared phases.