NHS 111 Service: Who Qualifies and What You Get
Learn how to access urgent medical advice and find the right healthcare service without going to an emergency room.
The NHS 111 Service is a way to get urgent medical advice when you need help but your situation is not a life-threatening emergency.
Who it's for
This service is available to anyone who needs urgent medical guidance and is not facing a situation that requires immediate emergency intervention.
What you get
You will receive direction to the most appropriate healthcare service for your specific needs. This could range from advice on visiting a local pharmacy to being directed to an Accident and Emergency (A&E) department.
What it costs you
Using this service is free and it is available to use 24 hours a day, 7 days a week.
The catch to know
A common mistake is using the A&E department for minor health issues that could have been resolved more quickly through the guidance provided by this service.
How to apply
- Call the service or use the official website.
- Answer the assessment questions regarding your symptoms.
- Follow the professional advice provided to determine your next steps.