Priority Services Register: Who Qualifies and What You Get
Learn how the Priority Services Register provides extra support and assistance during power outages for vulnerable households.
The Priority Services Register is a free service that allows vulnerable people to receive extra help from their energy providers during emergencies or for routine tasks.
Who it's for
This scheme is designed for people who are elderly, living with a disability, or managing a chronic illness.
What you get
If you are registered, you can receive extra support during power cuts to ensure you stay safe. You can also get assistance with meter readings to make managing your energy usage easier.
What it costs you
It is completely free to register for this service with your energy provider.
The catch to know
It is important to understand that joining this register does not lower your energy bills; it only provides additional support and communication during specific circumstances.
How to apply
- Contact your current energy supplier directly.
- Explain your specific needs or health circumstances.
- Ask to be added to the Priority Services Register.
- Confirm that your details are correct so they can reach you during an outage.