Broadband Social Tariffs: Who Qualifies and What You Get
Learn how you can access cheaper internet and phone packages if you are receiving Universal Credit.
Broadband social tariffs are discounted internet and phone packages designed to make essential connectivity more affordable for people on low incomes.
Who it's for
You qualify for these discounted rates if you are currently receiving Universal Credit.
What you get
You can access cheaper broadband and phone packages than the standard prices offered to the general public. These special rates, often called social tariffs, are designed to help reduce your monthly utility costs.
What it costs you
To get these rates, you will need to provide proof that you are receiving your government benefits. Aside from this documentation, there is no specific fee mentioned to access the scheme itself.
The catch to know
These discounts are not applied to your account automatically. You must proactively contact your service provider to ask for a social tariff; otherwise, they will continue to charge you the standard rate.
How to apply
- Check your current monthly broadband and phone bills.
- Contact your service provider's customer support team.
- Ask them specifically if they offer a "social tariff."
- Provide the required proof of your Universal Credit status.