BR hubs

SAMU: Who Qualifies and What You Get

Learn how to access emergency ambulance services through the SAMU program in Brazil and understand when to call the service.

SAMU is a public emergency medical service in Brazil designed to provide rapid assistance during urgent health crises.

Who it's for

The service is designed for anyone who finds themselves in a medical emergency. Regardless of your location or status, if you are experiencing a sudden health crisis that requires immediate medical intervention, you qualify to access this system.

What you get

When you contact the service, you are provided with emergency ambulance services. These mobile medical units are equipped to provide the necessary care and transport required to stabilize a patient during a medical crisis.

What it costs you

There is no cost to use this service. It is provided at zero cost to the citizen, ensuring that financial limitations do not prevent someone from receiving life-saving medical intervention during an emergency. To request the service, you simply need to dial 192.

The catch to know

The most important thing to remember is that this line is strictly for medical emergencies. Because these resources are limited and highly sensitive to time, calling the service for non-emergency issues can block the line. When the lines are occupied by non-urgent calls, it prevents people in life-threatening situations from reaching help, which can have serious consequences for their survival.

How to apply

  1. Determine if the current situation is a legitimate medical emergency.
  2. Use a telephone to dial the number 192.
  3. Stay on the line to communicate with the service operator.
  4. Follow all instructions provided by the operator to ensure help arrives effectively.