National Emergency Numbers: Who Qualifies and What You Get
Learn how to access essential police, fire, and medical services across Switzerland during urgent situations.
These are the dedicated phone numbers used to reach vital rescue services during life-threatening or urgent situations within the country.
Who it's for
This service is available to everyone in Switzerland. Whether you are a resident, a visitor, or someone traveling through the country, you have access to these emergency response systems.
What you get
You get direct access to professional responders through specific lines. You can reach the police by dialing 117, the fire department by dialing 118, and ambulance services by dialing 144. These services are designed to provide immediate assistance during critical events where rapid response is required.
What it costs you
Using these emergency lines is free of charge. You do not need to pay a fee to contact these services, regardless of whether you are using a landline or a mobile phone.
The catch to know
It is helpful to know that 112 is the broader European emergency number. If you are unable to remember the specific numbers for the police, fire, or ambulance, the number 112 also works in Switzerland and can connect you to help.
How to apply
Because these are emergency services rather than a registration-based benefit, you do not "apply" for them in the traditional sense. Instead, follow these steps when an emergency occurs:
- Determine the nature of the emergency to decide which service you need.
- Dial the corresponding number (117 for police, 118 for fire, or 144 for ambulance) or use the general European number 112.
- Stay on the line with the operator and provide clear, calm information about your location and the situation.
- Follow any instructions provided by the dispatcher while you wait for help to arrive.