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Poison Emergency: Who Qualifies and What You Get

Access 24/7 medical advice for poisoning emergencies in Switzerland to ensure quick help for you or your guests.

This service provides immediate medical advice to help you manage poisoning emergencies at any time of the day or night.

Who it's for

This service is available to everyone. Whether you are a resident, a visitor, or looking after others, anyone who finds themselves in a situation involving potential poisoning can access this support.

What you get

You can access professional medical advice 24/7 if someone has been poisoned. This service, also known known locally as Tox Info, provides specialized guidance during a crisis. It is designed to offer expert medical consultation around the clock to help you understand the severity of the situation and what steps to take next.

What it costs you

This service is free. There are no fees for calling the helpline to receive medical advice regarding a poisoning emergency.

The catch to know

The most important thing to remember is the specific number you need to reach this service. To get immediate help from the specialists, you must dial 145.

How to apply

  1. Recognize that a poisoning emergency is occurring.
  2. Use your phone to dial 145 to connect with the Tox Info service.
  3. Stay on the line and follow the specific medical advice provided by the specialists to manage the situation.